Product owner iControl evolutions

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

The context :

You will work on the development of iControl, a CMA CGM tool to centralized rules (from Legal’s, countries specificities or CMA CGM group’s policies to customer preferences) 
This product is already used by almost all of CMA CGM departments to create specifics rules to manage the risks and exception (Ethics and Compliance, Documentation, Credit Management, Lines,..).
The tool is plugged today with LARA, iBook and ecommerce and will be extended to major business applications (Logistic, DDSM, Ecommerce, D2D...). 
Target is too be the unique referential on process exceptions thorough all transactional process and tool needs to be interfaced accordingly by an experienced expert. 
 

Main Responsibilities:

• Responsible to improve the tool in term of functionality and new technology.
• Animate workshop with business stakeholders to define the requirements
• Collaborate with business stakeholders on business and non-functional requirements to ensure requirements are gathered and well documented
• Lead discussion with IT architect to identify appropriate business IT/solutions, establish scope and timeline
• Perform analysis, functional documentation, testing and support deployment
• Proactive communications and status update in the department and to business stakeholders
• Ensure effective solution/application support to business users and issue resolution within agreed service level by working with the respective teams
• Manage the links between the iControl tool and the IT applications as LARA, eCommerce, Ibook, Nova…  
• Manage with IT that the scope and timeline are respected with a good quality of delivery

 Minimum Requirements:

• Good knowledge of software development life cycle and understanding of the building blocks of the information system: application layers, Data base, flows and infrastructure
• Good knowledge on new technology, workflow tool management and iControl tool will be an added value
• Knowledge/experience of 10 years in the Shipping/Pricing/logistics/ industry will be advantageous

Come along on CMA CGM’s adventure !