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ID:  504833


Terminal Business Product Owner (M/F)

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 150,000 people worldwide, including 2,900 in Marseilles where its head office is located.





Working in the team MOA transverse for OPS and Assets, you work in an international context, transversally to different business teams on strong value-added products, from the scoping phase to their deployment. 


The main activity is to support the business stakeholders, becoming the business expert/reference for Terminal activities covered by MOA team.  

4 mains teams are identified:  

  • DirOPS Port & terminal  
  • DirOPS Hub & Proforma  
  • Terminal Procurement 
  • QSSE Terminal 





You are integrating a transversal team in charge of bringing the most added value to the business in respect of the timescale and budget that is allowed to your scope. You are the Business representative and the interface with the projects/maintenance teams. You give a clear vision of the business target and define its roadmap. You collect the expectations from the business and writes precise user stories and make sure they are understood by the IT team. You maintain the backlog (demands/projects) that bring the solution to the expected target.  


Acting as the “Voice of Business”, your main mission is: 

  • To communicate and coordinate Business and IT stakeholders, converting business needs into specific products to be implemented, from requirements and after deployment including identification of internal customers.  
  • To communicate and coordinate with the whole MOA transverse for OPS and Assets team in order to identify synergies to alert on potential impacts on other streams of this team and be alerted of potential impact from other streams of this team.  


As Product Owner, you will have to handle the following activities on your scope: 

1. At position take over, work with different teams to learn their business-specific processes and workflow. 

2. During Project Development Phase: 

  • Business requirements & needs gathering : understand well the business issues in order to propose solutions. Make sure different needs from different departments are well considered, get consensus if needed, ensure all business needs are taken into account, aligned with the product roadmap, prioritized and arbitrated. 
  • Draw business needs into application mock-ups. 
  • Write user stories corresponding to the business needs with the appropriate level of detail to be implemented by developers. 
  • Prioritize user stories between them, according to business needs priorities.
  • Choose and coordinate with IT teams (internal or not) to implement those solutions. 
  • Tests and validation of the products. Guarantees that all stakeholders and departments are aligned with milestones validation (sprint validation). 
  • Help to solve some sticking point. 
  • Collaborate with other project teams to delegate some enhancements from your project on their product. 
  • Drive the change management with assistance of dedicated team if needed. 

3. During Deployment phase 

  • Organisation of demonstrations, testing sessions, trainings with business teams.
  • Main focal point for business topics in coordination with IT support.

4. After project phase 

  • Once tools deployed in production, ensure the maintenance by gathering additional business needs and take decisions (additional changes)  
  • Make the link between business and IT to enhance mutual comprehension of their needs and constraints. 
  • According to activity workload, you can also be business product owner for other domains managed by the team. 





Required Profile: 

  • A previous experience on IT projects and usage of Agile methodology is a real plus and will be appreciated. 
  • A previous experience in CMA CGM terminals or a position in terminal procurement or line operation is an asset.


Required Skills: 

  • You know how to integrate business knowledge easily thanks to your earing and thinking capacities 
  • You have strong organizational skills and work in a structured way. 
  • You can easily adapt to a challenging and changing environment (regulation is still moving). 
  • You know how to understand, write and explain business processes. 
  • You understand Agile Methodology and know how to transform a business need into user stories. 
  • You take decisions and give priorities on your own with your business knowledge without asking business team any time. 
  • You know how to drive a project as a product owner with an Agile methodology. 
  • You know how to understand and challenge your business or IT contact person. 
  • You are autonomous. 
  • You know how to adapt your communication to different audiences and stakeholders (departments and hierarchy levels). 
  • Fluent English: some of the team members / interlocutors will not speak French. 


Come along on CMA CGM’s adventure !











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