Mombasa, KE
Chief Commercial Officer
CMA CGM, founded in 1978 by Jacques R. SAADE, chairman and Chief Executive Officer, is the world’s 3rd largest container shipping company and ranked number 1 in France. Today operating a fleet of 410 vessels, the Group serves over 400 ports around the world.
With a presence in all the continents and in 160 countries through 400 offices, 750 warehouses, 130,000 employees and a wide fleet of 566 vessels, CMA CGM serves 420 of the world’s 521 commercial ports and operates 257 shipping lines. CMA CGM employs 170,000 people, including 4700 in France.
The group offers a complete range of activities including transport by sea, river and rail, handling facilities in port as well as logistics on land. With strong family values, the CMA CGM Group is dedicated to the growth of all its stakeholders. The Group own a diverse portfolio of brands and subsidiaries that take care of our customers and their cargo wherever they are in the world, door-to-door.
Position Summary:
This position reports to the Managing Director, East Africa Cluster and is based in Nairobi, Kenya. The incumbent will be responsible for all commercial activities within the East Africa Cluster as well as coaching and guiding the team on account management and technical selling expertise to achieve targeted performance and grow our market share. The CCO will also create strategies and metrics to ensure business stays on track with its objectives and exceeds targets.
The scope is Kenya, Uganda and South Sudan.
Main tasks and Responsibilities:
• Oversee and maintain good filling factor performance for trade services and ensuring COA and CSA are respected and met
• Identify and research for potential partnerships to stabilize services, development of trade services, and improving load volumes
• Identify and onboard new businesses within the cluster
• Boost import volume for both FOB and CIF clients
• Review client profiles and diversify cargo mix for the loadings within the cluster
• Lead, coach, and guide sales teams and ensure group/business KPIs/objectives are achieved
• Promote and sell non-maritime products (VAS, TBL and Cross-Sale)
• Formulate commercial strategies which will see CMA CGM grows Market Share within the cluster
• Develop Reefer export biz within the cluster, with the focus on flowers from Kenya
• Responsible for creating long-term business strategies to improve revenue and cost reduction in the respective scope of coverage.
• Leads in the preparation of budgets and proposals for infrastructure, technology, equipment, systems and other resources within the area coverage.
• Develop an understanding of the customers’ needs and make sure that they are met.
• Follow up on the weekly sales achievements and provide frequent updates to the management.
Are you bold, imaginative and ready to take the initiative with integrity? For more than 40 years, we’ve been linking people, countries and professions to offer our customers an exceptional service, and now we’re pushing the boundaries to create the transport experience of tomorrow. Nurture your talent, become a leader at CMA CGM.