Deputy Chief of staff

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Position Summary:

The Deputy Chief of Staff acts as the guardian of the agency performance’s toolkit and is therefore responsible for designing, collecting, analyzing, and reporting key performance metrics and presentations to the Senior Leadership Team (SLT).

The Deputy Chief of Staff, by working closely with the Chief of Staff, will support all activities that will allow the management to successfully identify business needs, develop tactical action plans, measure, and track results in line with the corporate strategy.

On occasion, the Deputy Chief of Staff will be assigned to support and/or run special projects for the Chief of Staff and/or SLT around, but not limited to, performance management, risks & process control, data analytics, market studies and any other strategic related projects that are in top management agenda. The Deputy Chief of Staff works closely with the Chief of Staff to ensure that the strategic vision and corporate goals set by the management are successfully implemented and achieved under the CCA Agency’s scope US & Canada for CMA CGM but also APL, ANL activities.

This position will be responsible to:

Performance & Reporting

• Builds, collects, analyzes, and reports key management KPIs from all departments on a weekly, monthly, and quarterly basis using sources from: Qlik Sense, NOVA, LARA, Excel reports, PowerPoint presentations, etc....
• Develops impactful reports, maintains reporting procedures, and implements governance around Management KPIs working closely with the agency BI and Data Analytics’ team.
• Prepares and distributes reports related to strategic functions and strategic project activities.
• Reviews and adjusts key performance indicators (KPI) upon market and business condition changes working closely with the Chief of Staff, top management and SLT (Senior Leadership Team).
• Develops corporate presentations and studies for the Chief of Staff working closely with all CCA departments (Economist, Sales, Trade, Finance, Operations, Strategic Sourcing, Finance, HR, Legal, …).

Programs Support & Project Management

• Supports the Chief of Staff to ensure that all key projects in the organization are correctly collected, tracked, and achieved by the various agency’s key stakeholders.
• Supports SLT meetings coordination by developing outstanding management presentations, managing notes and reports portfolio, and successfully organizing calendars and key dates.
• Runs special projects upon request working closely with senior leaders and BPM team around, but not limited to, performance management, organization development & HR, Communication & PR, risks & process control, data analytics, market studies and any other strategic related projects.

Leadership

• Demonstrates daily effective & engaged leadership about:
• Performance and Business Intelligence
• Problem Solving & creative thinking.
• People, Process & Projects

 Skill Sets / Education & Experience Requirements:

• Bachelor’s Degree required.
• 6-8 years of work experience in the shipping & logistics industry; 2-3 years of business intelligence & marketing experience is preferred.
• Excellent proficiency in Microsoft Office 365 (Outlook, PowerPoint, Excel, Word, OneNote, Planner, Teams).
• Outstanding presentation skills (advanced PowerPoint skills needed).
• Understanding of basic program and project management principles and practices.
• Strong analytical and synthesis skills, including ability to absorb and process large amounts of data into actionable information.
• Comfortable with numbers and data analytics principles & tools including data management, statistics models, data visualization, forecasting.
• Advanced Excel proficiency skills including use of formulas and functions to perform calculations on data.
• Understand basic organizational and market research concepts.
• Outstanding communication skills both written and verbal

Skill Sets / Education & Experience Preferred:

• Master’s Degree
• PMP or Six Sigma Certification
• Change and Project Management experience.

Come along on CMA CGM’s adventure! CMA CGM (America) LLC is committed to equal employment opportunity for all qualified persons without regard to race, color, religion, sex, national origin, pregnancy, age, sexual orientation, marital status, gender identity, veteran status, disability, or any other legally protected classification.