Digital Product Manager

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Position Summary

The Digital Product Manager will be part of CMA CGM North America Data & Innovation team. In collaboration with business departments, the Digital Product Manager will be responsible for managing several digital products around key technologies (AI, Machine Learning, IoT, Digital channels & ecommerce, Intelligent Document Processing, etc). She/he will support the CMA CGM Digital strategy, act as a value multiplier, and will become an identified leader that can drive digital transformation across the business at all levels.

As a Digital Product Manager, you will work on developing digital products that use advanced technology to create solutions that are desirable, feasible and viable. Our team catalyzes external innovation and business needs to create a portfolio of Digital solutions that lead transformation while driving business value.

Position Responsibilities

• Own the strategy and execution for a variety of products, from internal tools to customer and vendor facing tools (e.g., Vendor / Customer Portals, Internal Visibility Solutions, etc.);
• Work cross-functionally across the organization to understand and identify customer pain points (internal and external Customers) that can be transformed into features in products;
• Manage and motivate a team of cross-functional stakeholders to execute on products/projects that deliver major business outcomes like operational efficiency, customer and employee experience and create new revenue opportunities;
• Develop end to end plans for solutions, detailing the hypothesis, timeline for testing and implementation, and results to report out to leadership;
• Partner with our leadership team, external vendors, local and global IT to scope and prioritize a roadmap for our products;
• Engage and maintain relationships with key stakeholders across the company to effectively navigate a global organization.

Skills & Qualifications

You excel in solving problems using clear strategic and creative thinking, and you want to put your skills to work – transforming organizations. You are a passionate, committed self-starter with experience in using technology to create business value, a passion for Digital and an entrepreneurial spirit.

Required

• +7 years of work experience in business or technology positions;
• +2 years product management / project management experience in a fast-paced technology environment;
• Results driven individual with strong analytical skills and attention to detail;
• Empathy and experience with working with coworkers from different backgrounds;
• An entrepreneurial mindset that is self-motivated and comfortable moving forward with little guidance; Bias for action unafraid to make decisions on a daily basis and comfortable justifying the decisions taken;
• Technical aptitude, understanding technology in a business context;
• Ability to present information in an insightful and structured manner, both written and oral to articulate objectives and influence outcomes.

Preferred

• Master’s degree from a Business or Engineering school;
• Experience working in Startups or in top tier consulting companies.
• Supply Chain and Logistic Experience;
• Experience in business process analysis, design, and implementation.

Come along on CMA CGM’s adventure! CMA CGM (America) LLC is committed to equal employment opportunity for all qualified persons without regard to race, color, religion, sex, national origin, pregnancy, age, sexual orientation, marital status, gender identity, veteran status, disability, or any other legally protected classification.