Domestic Equipment Coordinator

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Position Summary
The Domestic Equipment Coordinator will assist with identification and tracking of units moving in the domestic program to ensure they are returned to the set port locations in a timely manner. The Domestic Equipment Coordinator will assist with updating multiple reporting matrix to provide understanding and feedback for the units moving throughout the network. This position will also assist with answering email and calls in the group box and call que, as well as assist with processing customer invoices and tracing of units for per diem issues/ billing.

Functions & Duties

Description    % of Time Spent
•    Assist with identification and tracking of units moving in the domestic program to ensure they are returned to the set port locations in a timely manner.    20%
•    Assist with timely response of emails and street turn requests for domestic customers in the domestic box. Provide clear and accurate information to our customers when they contact us via phone que to ensure excellent customer support and to minimize         errors.    20%
•    Assist with updating multiple reporting matrix to provide understanding and feedback for the units moving throughout the network    15%
•    Assist with the processing of domestic customers’ invoices and assist with the tracking of units for per diem issues/ billing     15%
•    Maintain close communication with Equipment team to aid in supplying potential surplus to our customer base    10%
•    Provide support to other reporting functions as needed to assist with the daily upkeep of information flow.    10%
•    Assist other team members when needed to ensure coverage and daily updates to back office functions are provided.    5%
•    MISCELLANEOUS RELATED DUTIES or PROJECTS AS ASSIGNED    5%

Qualifications 

Education
Required/Preferred    Education Level    Description
Required    High School Diploma or GED    
Preferred    Bachelor’s Degree    

Work Experience
Experience    Years of Experience    Description
General Experience    1-3 years    1-2 years of general work experience required 
Industry Experience    No Experience Required    Knowledge of Fleet and Rail operations preferred

Come along on CMA CGM’s adventure! CMA CGM (America) LLC is committed to equal employment opportunity for all qualified persons without regard to race, color, religion, sex, national origin, pregnancy, age, sexual orientation, marital status, gender identity, veteran status, disability, or any other legally protected classification.