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ID:  532611

Norfolk Va, US

Supervisor, Equipment

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.


Position Summary:


The supervisor is responsible for overseeing the team and ensuring coverage for all aspects of operation.  They keep track of the team’s performance and keep them up to task on KPI metrics.  Daily functions include troubleshooting of elevated issues regarding dry equipment, fielding sales and trade requests, and evacuation and stock feeding of equipment.   The supervisor is also responsible for compiling data to be presented to Senior Management and HO to report progress and performance.  When the manager is out of the office, the supervisor will undertake their duties unless situation calls for senior decision making.  The supervisor will also assist and develop new processes to streamline work as well as cost savings initiatives throughout the year.  Additionally, the supervisor will be responsible for developing employees and providing them with training opportunities and projects to increase knowledge base and skill sets.


Essential Duties / Responsibilities:


  • Provide elevated assistance for issues pertaining to dry equipment operations, invoices, intermodal, trade, HO logistics, etc.  Resolve operational issues to avoid service failures.  Provide guidance and oversight in line with company directives
  • Monitor and reduce idling equipment through the US (whether good order, damaged, etc). Coordinate directly with M&R to ensure that damaged units are utilized accordingly
  • Monitor dry equipment operations including utilization, dwell times, empty repositioning, and storage.  Work with port and inland depot managers to ensure coverage of CMA business needs
  • Measure and report key performance metrics for the team to ensure they are in line with company goals.  Conduct performance reviews and take necessary actions to correct deficiencies. Develop and maintain performance reporting to be used for senior management review
  • Assist with Vessel Load Back and Empty Evacuation in conjunction with Manager, M&R, Port Ops, Cargo Flow and HO instructions.
  • Supervising the off-hire/on-hire program to terminate/ on-hire the maximum amount of container to meet ideal stock and coordinate the Swap Program in Conjunction with Manager, Trade and HO instructions
  • Backup equipment Coordinators and Senior Coordinators as needed.  Assist to refine forecasting tools.


Knowledge, Skills, and Abilities Required:


  • Knowledge of shipping/transportation industry
  • Knowledge of customer service, documentation, and logistics
  • Knowledge of CMA organization
  • Microsoft Powerpoint
  • Microsoft Excel (pivot tables, formulas, Macros, etc)
  • Microsoft Outlook
  • SQLs
  • Microsoft Access
  • High level of communication skills (written and oral)
  • Strong Organizational skills
  • Exceptional customer service skills
  • Time Management
  • Strong Analytical Skills
  • Multitasking


Education and Experience Requirements:


  • High School Diploma or GED required; Bachelor's degree preferred
  • 3+ years of general and industry experience required.


Come along on CMA CGM’s adventure! CMA CGM (America) LLC is committed to equal employment opportunity for all qualified persons without regard to race, color, religion, sex, national origin, pregnancy, age, sexual orientation, marital status, gender identity, veteran status, disability, or any other legally protected classification.



















Nearest Major Market: Hampton Roads

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