Supervisor, Intermodal (Rail)

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Position Summary
Supervises the routing and dispatching of all import IPI volume to the United States. Coordinates closely with the import rail coordinators and Manager of Intermodal Rail to ensure all containers are processed within the allotted time frame to ensure other departments stay within their KPI. Coordinates with Procurement Managers to ensure rail routes are properly assigned and utilized by the team. Communicates daily with port operations and related trucking companies in order to ensure timely movement of on dock and off dock rail containers. Issues weekly instructions to terminals regarding the placement of rail cargo for proper delivery. Responsible to avoid storage costs by billing within allowed time frames.

Functions & Duties
Description    % of Time Spent
•    Assist Import Rail dispatchers in managing exceptions and oddities associated with the cargo being moved by rail. This includes diversions, improperly booked freight, freight discharged at the wrong port, and freight misrouted by the port terminals. This includes securing rail storage.    20%
•    Watch 20’ units likely to experience mate delays. Research options and costs for moving 20’ mateless containers and offer them to the customer, Trade, the origin office, or HO.    10%
•    Interact with Customer Service, IBVC, Sales, Trade, HO, and origin offices on issues associated with the movement of cargo. Read, research, and answer e-mails and telephone calls.    20%
•    Work on matters concerning subordinates. These include time off, time worked, issues with the time keeping system, and their questions. Working with Human Resources on these same issues. Documenting the performance of subordinates. Interviewing applicants.    15%
•    Interface with intermodal management on exceptions and issues affecting the movement of cargo. This includes mate delays, port terminal issues, trucking issues, and railroad issues.    10%
•    Manage, create, and maintain reports for management.     15%

Knowledge, Skills, Abilities 
•    Proficient computer skills with a working knowledge of Access, PowerPoint, and Excel required
•    General understanding and working knowledge of the inland transportation industry in one or more of the following areas: rail networks, rail operations, rail billing, Electronic Data Exchange (EDI), vendor invoicing 
•    Excellent analytical skills
•    Detail-oriented with strong organization skills
•    Works collaboratively with team members
•    Possess excellent verbal and written communication skills
•    Good interpersonal, organizational and problem solving skills

Qualifications 
Education
Required/Preferred    Education Level
Required                    High School Diploma or GED    
Preferred                    Bachelor’s Degree    

Work Experience
Experience    Years of Experience    Description
General Experience    3-5 years    
Industry Experience    3-5 years    Experience in dealing with vendors, to include trucking companies, port terminal operators, and railroads

License
Required/Preferred    License or Certification
Required    Hazardous General Awareness and Familiarization Training

Come along on CMA CGM’s adventure! CMA CGM (America) LLC is committed to equal employment opportunity for all qualified persons without regard to race, color, religion, sex, national origin, pregnancy, age, sexual orientation, marital status, gender identity, veteran status, disability, or any other legally protected classification.