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ID:  514348

Norfolk Va, US

Training Manager Intermodal & Truck

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 150,000 people worldwide, including 2,900 in Marseilles where its head office is located.



The Intermodal Training Manager is responsible for the training needs of the door, rail, and lanbridge teams within the Intermodal Group. This includes classroom training of new hires and refresher training for all associates. The Training Manager will prepare curriculum and ensure all process guidelines are up to date and provded to all associates. The Intermodal Training Manager is responsible for on the floor training, coaching, and motivating employees to perform their daily job functions effectively. This individual must stay current with business practices. This individual will also provide functional support to the intermodal teams when not involved in training projects.



  • Develop, schedule, and conduct training activities for the Intermodal Team to include Rail, Truck, Logistics and process development.
  • Manage by creating new or maintaining current curriculum of Process Guides, Checklists, FAQ’s and Resource links. Ensure SSC procedure guides are up to date based on business changes.
  • Monitor progress of new hires for 3 to 6 months. Provide refresher training that is warranted, based on feedback from management.
  • Provides direct functional support for the Intermodal Truck and Rail Teams.
  • Provide analytical and reporting capabilities to the Control Tower and INO function and management
  • Responsible for managing the schedule for the Cross Departmental Training Initiative. Act as a mentor for the designated Intermodal CDT sponsors. Manage training records and provide statistics to management as needed.
  • Key User for LISA deployment.
  • Map workflow processes and procedures for each position


Knowledge / Skills / Abilities

  • Experience in process development preferred.
  • Training Knowledge: Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Communication:  Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
  • Has the business and technical skills for the job; understands how business works.  Knowledgeable in policies, practices, trends and technologies relevant to the job.
  • Strong communication and interpersonal skills.
  • A passion for continuous learning.
  • Innovative thinking.
  • Able to establish priorities and makes decisions in timely manner. Can quickly separate the mission-critical from the nice-to-do and the trivial.
  •  Mobilizes resources to get things done, foresees and plans around obstacles, uses time effectively and efficiently.
  • Able to lead and facilitate learning activities.
  • Attacks everything with a sense of urgency, drive and energy with an eye to the bottom line; pushes self and others for results.
  • Ability to speak and write clearly and succinctly; effective in a variety of presentation settings.
  • Warm, friendly and approachable; builds rapport well, uses diplomacy and tact.
  • Knowledge of CMA CGM services / network and transportation.
  • Maintain professional demeanor and etiquette always.
  • Proven computer literacy in Word, Excel, PowerPoint, and Outlook.



  • Bachelor's Degree - REQUIRED
  • Industry Experience - 4-6 years REQUIRED
  • General Work Experience - 4-6 years REQUIRED
  • Experience in training, presentations, and public speaking - PREFERRED







Come along on CMA CGM’s adventure!











Nearest Major Market: Hampton Roads

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