Inside Sales

As part of its growth and development, CMA CGM Holland is looking for an Inside Sales Officer to join its Local Sales department, in the Commercial pillar. 

ABOUT THE ROLE
The Inside Sales Officer develops and manages a customer portfolio in a specified geographic area in accordance with Agency Business Plan Management and sells products and services related to it, while promoting the Group’s image and values. The overall goal is to grow the business, improve the customer experience and increase the loyalty factor of small and medium sized enterprises (SME’s) through tele sales.

The key responsibilities of the Inside Sales Officer are divided as such :

• Overall result responsibility for a portfolio of SME accounts. This applies for all trades and for export, import and cross trade
• You reach potential and existing customers directly by phone (or other e-sales channels) to encourage them to buy company’s offers
• Plan and conduct phone calls in accordance with commercial plan, customer segmentation model and overall trade objectives
• Set sales targets for each customer and coordinate this with Trade Management
• Provide short term and long term sales forecast for portfolio
• Agree upon customer allocation needs and coordinate this with Trade Management
• Follow up on sales leads. Identify the commercial market opportunities and develop new business 
• Strive to the highest degree of invoice accuracy and ensure that outstanding invoices are paid within agreed timeframe with customer
• Manage that valid and updated credit agreements are in place at all times for those customers eligible for credit terms
• Create high quality sales call notes and file them in CRM
• Identify customer’s volume potential and update this in Lisa MID
• Report results, developments and sales activities on a regular basis to Sales Management

SKILLS AND COMPETENCIES

• Fluent in Dutch and English, French is a preference
• Excellent knowledge of MS Office software, CRM software and relevant CMA-CGM systems.
• High degree of decision quality and problem solving skills 
• Customer focused and result driven 
• Good communication skills (oral & written)
• Strong negotiation skills, able to close sales
• Decision quality and problem solving skills
   

As part of our Employee Experience offering, CMA CGM Holland offers a number of perks including:

•     Solid pension with contributions fully covered by CMA CGM
•     Annual performance bonus subject to personal and company performance
•     Collective health insurance with discount on  additional packages
•     Opportunity to participate in volunteer initiatives
•     Access to 3000+ learning resources and courses
•     Birthday bonus

Come and find your better way with us!

Applying for this role is only possible in case you are a Dutch residents therefor living and working in the Netherlands. Or in the case you have a valid working permit for the Netherlands which is not linked to the status of ‘knowledge migrant’.

CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees.

Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.

 
Join us and discover a world of opportunities.

                                                                                                                                                              :: Acquisition in response to the vacancy is not deemed desirable ::