Sales Support Representative

• Permanent, full-time opportunity
• Flexible work arrnagement including WFH
• Work in a culturally diverse and supportive environment

Jump Aboard for #betterways

Culture & Benefits:

We endeavour for Better Ways in everything we do; our culture is embodied by boldness, imagination, exemplarity and excellence. With these values at the core of our business, our workplace holds an upbeat and inspiring team who encourage you to thrive on the opportunity to innovate and adapt to the ever-changing world we live in. 

As part of our Employee Experience offering, CMA CGM offers a number of perks including:

• Flexible working options  
• Annual health checks for all employees 
• Study leave and study reimbursement  
• Paid parental leave entitlement
• Social Club activities all year round 
• Opportunity to participate in volunteer initiatives  
• Access to 3000+ learning resources and courses  
• Opportunity for career development in Asia Pacific, Europe and other office locations globally

About the Role:

Reporting to the State Manager – NSW, the Sales Support Representative will be responsible to the State Manager for the effective implementation of services offered to clients that will achieve predetermined targets and budgets for import and export Sales in relation to ANL & CMA CGM.

Key responsibilities of the role will include:

• Manage a dedicated portfolio of ANL & CMA CGM customers, providing sales and sales support services to them, and assisting to ensure agreed targets for those customers are achieved
• Support sales executives in their day to day business activities, including administrative desktop tasks, rate negotiations, quoting, CDVA and statistical reports
• Undertake a proactive role in the development of unassigned customer enquiries to convert to new business in the NSW sales team
• In conjunction with the regional sales teams, create and exploit opportunities to increase the volume and profitability of cargo carried for the ANL & CMA CGM group
• Compilation of weekly and ad hoc statistics for analysis purposes, including performance reports and account monitoring

To be successful in this role, you will need:

• 2-3 years of experience in the shipping and/or freight forwarding and/or the logistics industry or in a customer service role would be advantageous
• Proficiency in computer skills
• Strong interpersonal skills with an ability to liaise with a broad spectrum of people
• Sound relationship building skills
• Commercial and customer oriented approach
• Excellent communication and presentation skills 
• Highly organised and self-motivated with ability to plan and coordinate workflows

To apply for this role, you must be an Australian citizen or a permanent resident.

About Us:

We are CMA CGM, the business that moves in excess of 21 million containers of cargo every year from over 400 different seaports. Backed by a diverse portfolio of brands and subsidiaries, the CMA CGM Group is the third largest container shipping Group, making us well equipped to move cargo from door-to-door, on a global scale. 

Our mission is to lead sustainable change within the maritime industry. In order to achieve the goal of net zero carbon by 2050, sustainable development has become one of the main axes of the CMA CGM Group strategy. 

As the Group embarks on a large-scale transformation journey, this calls for our team members to be both bold and exemplary to achieve the needs of our evolving business. We are growing and changing the way we serve our customers. If you are willing to roll your sleeves up and contribute to this journey, we would love to hear from you!
 

Come and find your better way with us...