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ID:  555029
Location: 

Sao Paulo, BR

Sales Support Analyst

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

 

YOUR ROLE

Sales Support Analyst´s main mission is to assume overall responsibility for reviewing, organizing, and analyzing contracts to ensure that conditions are properly filed. Rate/rerate and distribute proposals, and respond to customer inquiries with the objective of selling new business, ensuring that client satisfaction, accuracy, competitiveness, and profitability are achieved as per the company’s strategy.Sales Support Analyst´s main mission is to assume overall responsibility for reviewing, organizing, and analyzing contracts to ensure that conditions are properly filed. Rate/rerate and distribute proposals, and respond to customer inquiries with the objective of selling new business, ensuring that client satisfaction, accuracy, competitiveness, and profitability are achieved as per the company’s strategy.

 

WHAT ARE YOU GOING TO DO?

  • Process quotation requests with all detailed information needed and according to Group requirements;   
  • Follow up quotation with Pricing Department;
  • Forward quotations to Customer, follow up and the requoting of proposals as needed;
  • Promptly respond Customer questions providing all information and support necessary;
  • Pro-actively Identify opportunities to expand business through the customer already in quotation process by offering others solutions best fitted to their needs, taking into account all solutions offered by the Group and its interests, ensuring compliance to the Group Quality, Safety and Security Policies.     
  • Follow the procedures and make the correct use of tools;
  • To reach the targets which are in line with our mission;                            
  • To provide support to customer in relation to business issues whenever necessary, mainly to use our corporate tools (My Prices, Daily Position and so on);
  • Issue monthly statistics on customer performance to improve negotiation whenever possible;
  • Effective collaboration and Alignment with Outside Sales and other team members;
  • Continuous alignment with Pricing and Customer Care;
  • Assist Dispute team on solving disputes, whenever required;

 

WHO ARE WE LOOKING FOR?

  • Degree: Degree Required Business Administration, Logistics, Comex and related
  • IT and System Requirements: Good Knowledge of Microsoft Office: Word, Excel, Power Point
  • Language: English
  • Experience: Minimum 1 years of experience in Sales Support/Shipping 

 

All positions are affirmative for the PwD public.

 

Join Us!

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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