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ID:  96405
Location: 

Sao Paulo, BR

Sales Support Coordinator

CMA CGM, founded by Jacques R. Saadé, is a leading worldwide shipping group. Its 509 vessels call more than 420 ports in the world on all 5 continents. In 2018, they carried 20.71 million TEUs (twenty-foot equivalent units). 

Now headed by Rodolphe Saadé, CMA CGM enjoys a continuous growth and keeps innovating to offer its customers new maritime, terrestrial, and logistical solutions. 

With a presence in 160 countries and through its 755 agencies network, the Group employs more than 37,000 people worldwide, including 2,400 in its headquarters in Marseilles.

 

Description

LOCAL POSITION: SALES SUPPORT COORDINATOR

MISSION:  Ensure all about  people management and specially, ensure team is providing all support necessary to Sales Team and customers to contribute with sales development and improve commercial results.

SCOPE OF RESPONSABILITIES:

Develop, implement, improve, and disseminate an action plan about all processes that are linked to the team activities. Ensure team deliverables and quality.

  • Manage Sales Support and pre-selling activities at national level thru a structured and standardized process focused on improving productivity and efficiency, e.g. time response , assertiveness;
  • Create, maintain and execute an action plan for quotation process;
  • Ensure that staff is delivering complete assistance to all customer’s needs related to pre-selling steps;
  • Organize team strategically and share activities aiming to ensure all requests from Commercial Outside team are properly treated and attended by the best way and as faster as possible. The same for customer´s requests;
  • Review processes to improve productivity, efficiency, quality, and response time of the team.

Expected Results:  Assure team will attend requests as expected and contribute with commercial results.

 

 

Please ensure you are familiar with the CMA CGM Corporate Internal Mobility guidelines

 

 

 

 

 

 

 

 

 

 

 

 

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