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ID:  506440

Singapore, SG

Analyst, Cargo Claims

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 150,000 people worldwide, including 2,900 in Marseilles where its head office is located.



Reporting to the Senior Manager, Cargo Claims, the successful candidate will play an important role to oversee CMA CGM’s marine claims management. You will be working closely with various stakeholders, such as customers, lawyers, recovery agents, P&I Clubs and Underwriters to manage Cargo claims.

Your main responsibilities include:

  • Handling direct customer claims, claims from other carriers, insurers, lawyers and recovery agents.
  • Ensure that all cargo claims/lawsuits are responded to and concluded with minimal repercussions to operations/markets
  • Ensure that cargo claims settlements are based on best possible terms to CMA CGM based on legal principles
  • Pursue cargo claims recoveries against third parties and/or insurer
  • Support Senior Manager Cargo Claims to co-ordinate Claims responses in major incidents
  • Identify and address process/knowledge gaps to manage the legal and financial exposure faced by CMA CGM in terms of contractual clauses, operational practices, etc.
  • Advise operations team on non-standard situations which arise, including pre-carriage pre-delivery and post-delivery phase
  • Appoint, instruct and manage lawyers for legal proceedings and in major incidents as needed.


Minimum requirements:

  • Minimum a Diploma Holder, ideally in Maritime or Legal Studies
  • With at least 1 to 2 years of experience in cargo claims managements with shipowners, ship managers or P&I Clubs and their correspondents
  • Strong knowledge about maritime laws and conventions involving cargo liabilities is mandatory


**This role is open for local employment only


We will only consider applicants who have received, or are willing to receive by the date of recruitment, the full regimen of a WHO EUL vaccine (examples include Pfizer-BioNTech/COMIRNATY, Moderna, Sinovac-CoronaVac, and AstraZeneca). Proof of vaccination will be required.
**Kindly note that only short-listed applicants will be contacted.
** By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes:
(i) To process the application for the role being applied for;
(ii) To process the application for other open positions within the CMA CGM Group which may be suitable to you;
(iii) To conduct necessary reference checks; and
(iv) Any other purpose related to one or more of the above.


You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.


NOTICE TO THIRD PARTY AGENCIES: Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.


Come along on CMA CGM’s adventure !











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