Business Process Intern

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Role Overview

Within our pricing transformation department, you will be the Business Process Analyst responsible for supporting the different projects and ad hoc studies of our trades and countries in APAC. Under the responsibility of the Business Process Expert within the Line & Pricing Transformation Department, you will also participate to the definition and implementation of the change and deployment strategy for Pricing Transformation project. You will help identify needs and pain points and communicate them to the different teams. 

To excel in this role, you will need to have strong project management skills, communication skills with a creative & innovative mind and good understanding of Data  

Key Responsibilities:
Business Development 

• Data Collection & Analysis:  

Gather, clean, and interpret large datasets to provide actionable insights and support data-driven decision-making processes. 

Reporting & Visualization:  

Create clear and effective reports, dashboards, and visualizations to communicate findings and trends to both technical and non-technical stakeholders. 

• Collaboration & Problem Solving:  

Work closely with cross-functional teams, including product, marketing, and operations, to identify business challenges and propose data-driven solutions. 

• Project Management:  

Lead and work closely with project teams to ensure the development of bigger scale projects. 

Business Process 

• Gather pricing practices amongst all business units (sales, pricers, ops) and all carriers. 
• Propose recommendations in terms of tool, organization and process to Head Office team.  
• Understand pricing innovation to propose and enhance relevant visuals and reporting. 

Change and Transformation 

• Identify and manage regional stakeholders to raise awareness of need of change. 
• Support pricing transformation for areas you are in charge of. 
• Ensure change readiness and alignment on new standard processes. 
• Tools usage & Hypercare 

   
What We're Looking For:

• Degree preferably in Data Analytics, Business or related fields 
• Good proficiency in MS Office Suite (specifically MS Excel) and digital tools 
• Experience, preferably in Shipping industry or roles related to transformation and project management would be an advantage 
• Ability to work in a team-oriented environment (with internal and external people) ensuring all key drivers of change are understood and integrated. 
• Inclined to understand Business Transformation - vision, strategy, target operating model, business case, benefits and delivery 

**This role is open for local employment only

**Kindly note that only short-listed applicants will be contacted.

** By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes:
(i) To process the application for the role being applied for;
(ii) To process the application for other open positions within the CMA CGM Group which may be suitable to you;
(iii) To conduct necessary reference checks; and
(iv) Any other purpose related to one or more of the above.
 
You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.

NOTICE TO THIRD PARTY AGENCIES: Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.

Come along on CMA CGM’s adventure !