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ID:  269903

Singapore, SG

Key Account Officer


Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group also acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 130,000 people worldwide, including 2,900 in Marseilles where its head office is located.




The successful candidate is responsible to work close with the Key Account Manager, to provides accurate and timely administrative support to Key Account Manager and Department Head for a portfolio of customers. In addition, Key Account Officer acts as a liaison between the customer, sales and various cross-functional departments on operational issues.
Main Responsibilities:

  • Support Key Account Manager in implementing regional strategy and cooperate with all departments to ensure optimal customer service and meet the assigned KPIs, to help grow the sales and profitability of assigned Key Accounts
  • Deliver results/forecast/budget and other required ad-hoc analysis and business reports
  • Assist with processing tender, price quotes and rate negotiations to assigned Key Accounts
  • Promotion of group services such as VAS, X- sell activities to assigned Global Accounts
  • Actively participate in team discussion and contribute suggestion for improvement
  • Contribute to dispute resolution with pricers and back-offices, perform other related duties as assigned


Minimum Requirements:

  • Diploma or Degree in relevant discipline
  • At least 1-2 years related field experience (in Shipping, logistics industry)
  • Positive, Ambitious, High degree of initiative and adaptability candidate who will grow along with the Company
  • Interest or affinity with shipping, transport, logistics industry; relevant professional qualification and field experience is an advantage
  • Excellent in Microsoft Applications (Excel, PowerPoint etc.)
  • Demonstrates appropriate interpersonal and communication skills in fast-paced environment with good analytical skills
  • Problem solving mindset and able to adhere to tight schedules


**This role is opened for Singaporeans only
We will only consider applicants who have received, or are willing to receive by the date of recruitment, the full regimen of a WHO EUL vaccine (examples include Pfizer-BioNTech/COMIRNATY, Moderna, Sinovac-CoronaVac, and AstraZeneca). Proof of vaccination will be required.


**Salary package (local) & job title shall commensurate with experience.
**Kindly note that only short-listed applicants will be contacted.


** By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes: 
(i)    To process the application for the role being applied for; 
(ii)    To process the application for other open positions within the CMA CGM Group which may be suitable to you; 
(iii)    To conduct necessary reference checks; and 
(iv)    Any other purpose related to one or more of the above.


You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role. 


NOTICE TO THIRD PARTY AGENCIES:  Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.

Come along on CMA CGM’s adventure !











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