Key Account Support Intern

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Come join us in this exciting internship where you will:

• Gain exposure and overview of regional Key Account Management & Business Development activities
• Develop an appreciation for analysis of customer-centric metrices
• Enhance multidisciplinary skills: time & project management, communication, and collaboration with various stakeholders in the regional teams, as well as professionals from different counties.

Main Responsibilities:

Key Account

• Prepare weekly reports & sales presentations on customer performance
• Monitor & address strategic accounts underperformance with relevant internal stakeholders
• Coordinate data collection from key internal stakeholders for the regional reporting

Business Development Support

• Provide support for Cars-in-Container (CiC) projects end-to-end from pre-sales to operational delivery through the following activities:
  • Gather traffic and volume data for finished vehicles imports and exports among key players in targeted markets and customer segments
  • Present data and insights to CMA CGM and CEVA stakeholders to facilitate business development initiatives
  • Keep track of all CiC pipelines project statuses

• Monitor / manage operational challenges and recommend solutions

Minimum Requirements: 

• Ability to commit at least 3 months – full time internship
• Proficiency in MS Excel (i.e. vlookup/pivot table) and MS PPT
• Possess good verbal and written communication
• Proactive and team player
• Organized and detail oriented
• Able to analyze data and derive insights

Come along on CMA CGM’s adventure !