Senior Executive, Agency Management Asia

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Summary

Reporting to the Senior Manager, Agency Network, you will support and administer Agency Network requirements in APAC region and manage agency matters pertaining to Agency Performance, expense validation, contract & agreements, budgeting exercise, agency network development and cost and productivity improvement.

We are looking for someone with strong project management skillset, great communication skill and ability to engage stakeholders at various levels.

Your main responsibilities are, but not limited to:
Agency Network Administration/Coordination

• Support and administer Agency Network requirements in APAC region: Reporting, ad-hoc enquiries
• Coordinate with different stakeholders such as IT, Finance and Human Resource to ensure timeline and agenda is met on a timely manner for annual budget exercise
• Correspond with agencies and Singapore Regional Office legal team on contracts, 3rd party agreement, leases.
• Validate expenses related to IT, real estate and headcount etc., that are above agency GM limits by reviewing basis of request, assessing process accuracy and liaising with Head Office and the Head of Global Agency Network (APAC) for approvals.

Performance Monitoring

• Regular review of APAC countries performances: identification of under-performing countries & action plan monitoring.
• Monitor main KPIs across the regions, ensure APAC agencies are meeting targets and work with respective functional departments in Singapore Regional Office to resolve gaps in KPIs. 
• Assess GM performance and capability and understand strengths and gaps of APAC agency teams.

Network information sharing

• Organize and animate exchange sessions with agencies to share & receive value added information. 
• Communicate with Head of GAN, HO on weekly/fortnightly basis to update and receive information on agency matters.

Agency Network Management

• Conduct needs assessment on new agency set-up requirements and ensure deployment is done in a compliant manner. Review office openings/ closures, office lease decisions.

To excel in this role, you should possess strong problem solving skills and the ability to synthesize large amount of information.

Minimum Requirements:

• Bachelor’s degree and above
• At least 5 years of industry experience in shipping industry, with international exposure with an MNC.  
• Work experience in matrix environment in large international organizations. 
• Knowledge of Commercial and/or Operations functions as well as agency processes.
• Proficiency in O365 applications (Excel, Powerpoint etc.)

**This role is opened for local employment only.
 
**Salary package (local) & job title shall commensurate with experience.
**Kindly note that only short-listed applicants will be contacted.
 
** By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes: 
(i)    To process the application for the role being applied for; 
(ii)    To process the application for other open positions within the CMA CGM Group which may be suitable to you;  (iii)    To conduct necessary reference checks; and 
(iv)    Any other purpose related to one or more of the above.
You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role. 
 
NOTICE TO THIRD PARTY AGENCIES:  Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.

Come along on CMA CGM’s adventure !