Apply now »
ID:  550485
Location: 

Abidjan, CI

Ocean Operations Administrator Ivory Coast

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

 

At CEVA, we believe that logistics is a people business, that’s why we create an environment of trust and team spirit - we encourage initiative and we empower our talent to grow in their careers.  We are supply chain experts and live and breathe it every day. We offer a broad range of services in Contract Logistics, Air, Ocean and Ground management thanks to our 78,000 employees, operating in more than 160 countries. At CEVA, we are passionate about our work and the value we deliver to our customers and as a company, we are growing at a fast pace - do you Dare to Grow with us? 

 

YOUR ROLE

 

The Pricing & Quoting agent is the essential link between a company and its customers. He welcomes, listens, advises, secures contracts, handles complaints and recovers payments due from customers.

 

WHAT ARE YOU GOING TO DO?

 

  • Study the needs of customers and their employees;
  • Interact daily with customers and employees (sales, finance, documentation, operations & transit/customs) for all subjects related to pricing, contracts & work procedures;
  • Manage requests for quotes for all modes of transport (air, sea & land);
  • Provide support to sales representatives for greater responsiveness in producing quotes;
  • Be a force for proposals in improving operational & commercial procedures
  • Welcome, inform and advise customers;
  • Develop a price base with all transport & logistics providers;
  • Keep the contract base with all transport & logistics providers up to date;
  • Develop strategies to boost sales in conjunction with the sales team;
  • Ensure commercial follow-up and handle complaints to maintain a relationship of trust and build customer loyalty;
  • Produce weekly activity reports to the line manager;
  • Immediately inform his/her superior of any risky situation;
  • Ensure his/her ongoing training and the development of his/her skills in line with the realities of the work environment;
  • Strictly respect the process and hierarchical links;
  • Any other services deemed necessary by management in relation to his/her skills.

 

WHAT ARE WE LOOKING FOR?

 

  • Minimum 2 years of Experience
  • Having good interpersonal skills is an essential quality;
  • Being very well organized and rigorous in monitoring complex files;
  • Knowing how to manage stress;
  • Having great listening skills to effectively identify the client's needs;
  • Being able to develop a coherent argument and knowing how to be persuasive;
  • Having a good knowledge of the sector of activity (market, customers, competition) and of course the services;
  • Having an excellent presentation and good elocution and being determined and ready to take on challenges.

 

WHAT DO WE HAVE TO OFFER?

 

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

 

ABOUT TOMORROW

 

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. 

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Apply now »