Operations Manager

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

 SUMMARY

Integrated in our Distribution Center in Dallas DFW metroplex (Coppell), the Operations Manager manages the logistics operations of a new facility of 105,000sqf, 7 days a week, 2 shifts with around 60 staff.

This Distribution Center provides logistics services to the luxury industry. Services includes warehousing, order preparation (retail & e-commerce), VAS services & distribution.

The Operations Manager is an important role to ensure that our operations meet or exceed customer’s expectations, performance targets and continuous improvement road map.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

• Support the ramp up of the new facility in coordination with the customer, hire employees and provide training, implement processes.
• Ensure the required service, quality and efficiency levels are achieved
• Ensure inventory accuracy is meeting contractual obligations, investigate discrepancies, and implement corrective and preventive actions.
• Enforce QHSE policies to ensure safe work environment
• Implement and develop strong relationship with clients, act as the main point of contact for our client to ensure order fulfillment and handle issue resolution
• Plan and execute regular meetings with customers (Daily Ops review, Weekly Reviews & Monthly Business reviews)
• Plan daily / weekly / monthly manpower to adapt resource to plan and monitor peak activity.
• Coordinate with customer for prioritization when capacity issues arise
• Participate and support the budget preparation and monthly billing to customer
• Prepare daily, weekly, monthly KPI and customer’s reporting requests. Provide analysis and proposal for improvement
• Ensure SOP compliance in operations
• Drive continuous improvement within operations to improve operations performance, introduce best practice sharing to ensure optimized operational and highest service level achieved.
• Support the recruitment and training of staff, as well as monitoring of staff development, performance and progress.
• Prepare reports for management and customers as may be required with recommendations to improve supply chain.
• Supervise up to 10 Supervisors in different shifts/teams.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.  We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate.  False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.