Customs Team Lead

CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation. 
 
At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment.

Team Lead Customs

YOUR ROLE

Are you passionate about customs? If so, we have an opportunity that would allow you to develop your skills as an Team Lead Customs, ensuring consistent high level of service, profitability and cost efficiency, while adhering to all applicable company and regulatory requirements.

WHAT ARE YOU GOING TO DO?

· Act as a resource person for the network and client base for issues concerning customs procedures.

· Understand and comply with the laws and regulations of different governments and ISO norms of the company.

· Perform operational activities of an agent.

· Preparation; clearance; and pricing for air, ocean, and road shipments.

· Ensure all relative costs are indicated on invoices.

· Verification and transmission of confirmed declarations with BSAC (Border Services Agency of Canada).

· Ensure the delivery of merchandise.

· Manage disputes innovatively.

· Communicate, without delay, pertinent information of issues to the immediate supervisor.

· Structure, organize, and distribute work flow.

· Create a work climate based on respect and collaboration.

· Recruit, supervise, train, hold accountable and evaluate team members.

· Other duties as assigned by the immediate supervisor.

WHAT ARE WE LOOKING FOR?

· Education and Experience: a diploma of collegiate studies or academic equivalent, and experience in customs is required.

· Ability to provide exceptional customer service to clients

· Excellent organization skills and be a proactive problem solver

· Ability to manage own time and priorities workload to meet internal and

external expectations

· Must be proficient in all areas of Microsoft Office Suite

· Excellent communication skills (written and verbal)

· Good interpersonal and teamworking skills required

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, RRSP’s, health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.

At CEVA we are committed to creating a safe and healthy work environment.
 
We offer: 

• A Competitive Compensation PackageComprehensive Health & Dental Benefits
• Professional Development Opportunities
• Continuing Education

 
CEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.
 
We thank all candidates for applying, however, only successful candidates will be contacted for an interview.