AOG Freight Operator

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

Our Air Freight team based in Dublin, Ireland have an exciting opportunity for an AOG Operator where you will specialise in providing outstanding customer service and administration support across our air freight and hub operations across Ireland.

The shift pattern for this role will consist of 12-hours shifts, working 2 days one week and 5 days the following week.

WHAT ARE YOU GOING TO DO?

Reporting into the Aerospace Operations Manager you will be responsible for the successful execution of customer shipments. You will be responsible for receiving customer bookings, preparing shipments and relevant documentation, tracking the shipment until it reaches its destination, and keeping the customer informed of all milestones.

You will maintain close working relationships with internal and external stakeholders providing customer service and operational excellence solutions in relation to individual shipping queries or delays, highlighting critical problems to management. You will complete all customs and MAWB documentation.

You will manage and maintain relevant systems and documentation ensuring files are invoiced accurately, records are updated, and all transaction adhere to company, HMRC and Government regulations.

WHAT ARE WE LOOKING FOR?

Our ideal candidate must come from an air freight import or export background. Experience gained in an AOG role is desirable. You will be determined, focused, and go extra mile for our customers. Experience of liaising with multiple stakeholders and customers is essential to ensuring we maintain our high standard of service.

You will be a strong communicator with high levels of attention to detail. Due to the fast-paced environment prioritisation ability is essential, you will have a strong supportive team around you but will also need to be confident working alone.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates  in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for  every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.