Air Charter & Time Critical Services Specialist, APAC

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

JOB PURPOSE

The Air Charter & Time Critical Services Specialist focusing on providing tailored logistics solutions (Air Charter & TCS) for our clients; ensuring operational excellence in conjunction with CEVA offices & global network. Negotiating to assure profitable customer-oriented Air Charter and Time Critical Services solution, development and offering 24/7 in conjunction with the global colleagues.

KEY ACCOUNTABILITIES

Coordinate pricing opportunities/logistics solution planning in relation to Air Charter & Air TCS bid opportunities 24/7
Support BD regionally on sales leads and complete customer proposals (ad hoc/long term)
Operational planning, customer service support, execution & coordination
Identify, develop, and build business network and relationship with customers and key decision makers, to grow the business
Management of financial processes and ensure on-time file handling & administrational reporting accuracy including timely billing and proper terms agreements with customers
Best in class service level offering for air charters and time critical services according to SOP/CEVA standard & policy against strict, published, operational KPIs
Job monitoring and controlling
Shift rotation/standby duties

KEY WORKING RELATIONSHIPS

Co-ordination of handling agents, carrier & vendors, to ensure best in class product;

Direct customer contact, product to support BD in helping to translate operational language into customer language;

Negotiating with vendors and build strong network with global CEVA team;

Close corporation with global Air Charter & TCS team to support follow the sun set-up & ensure 24/7 coverage;

Effective, frequent and efficient communications with all stakeholder.

KNOWLEDGE, EXPERIENCE & SKILLS

	ESSENTIAL	DESIRABLE
Education & Qualifications	Experience in freight forwarding / airfreight / logistics industry
Experience	Minimum 5 Years in Airfreight	Experience in Air Chartering and/or Time Critical Shipment Management Good airfreight market knowledge and client / vendor / airline contacts/network in APAC
Specialist Knowledge & Skills	Strong Airfreight knowledge/background; Strong Negotiation Skills; Project Management Skills Language: Fluent Business English, Cantonese + Mandarin	Proven experience in air chartering or time critical services
Interpersonal & Communication Skills	Pro-active and self-driven, Ability to work in a diverse environment engaging and supporting operations and development across geographies Ability to adapt to changing business needs; Convincing and a good communicator; Multitasking

OTHER INFORMATION

Willingness to travel 24/7 on call duty / shift work Other Languages skills would be advantages

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.