Customer Representative

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

At CEVA, we believe that logistics is a people business, that’s why we create an environment of trust and team spirit - we encourage initiative and we empower our talent to grow in their careers. We are supply chain experts and live and breathe it every day. We offer a broad range of services in Contract Logistics, Air, Ocean and Ground management thanks to our 110.000 employees, operating in more than 170 countries. At CEVA, we are passionate about our work and the value we deliver to our customers and as a company, we are growing at a fast pace - do you Dare to Grow with us?

WHAT ARE YOU GOING TO DO?

• To ensure that customer requests are transmitted to the operation in the best possible way.
• Perform all the relevant order processing, order management, including order acknowledgement and order confirmation for the customer using available tools/systems,
• Preparing the necessary customer reports.
• Launch projects related to customer requests.
• To ensure the preparation of the customers vehicle waybills and necessary documents
• To ensure healthy coordination with the transportation company and the customer in order to ensure the healthy operation of all vehicle deliveries.
• To have the vehicles that will be returned to the dealer ready at the dealers and to be in contact with the shipper company that will pick up the vehicle.
• Tracking the operations of the customers vehicles in the workshop

WHAT ARE WE LOOKING FOR?

To be assigned as  Customer Representative in Finished Vehicle Logistics Operations Department, located in Gölcük/İzmit-Kocaeli

• Graduated from related departments of universities,
• Proficient in MS Office programs,
• Strong planning and organizational skills,
• Problem solving approach with the ability to provide agile and innovative solutions

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate, and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Employee Candidate Privacy Notice

As CEVA, we will process your personal data that you have shared with us within the scope of the job application and employee candidate evaluation processes, limitedly

for the purposes specified on the Privacy Notice and in accordance with the Personal Data Protection Law No. 6698. You can review our Privacy Notice for Employee Candidates on (https://www.cevalogistics.com/en/countries/turkey) for the detailed information regarding processing of your personal data.

If you include special categories of personal data in your CV, your personal data will be processed under the legal basis of your explicit consent. Also your personal data will be shared with the group companies and affiliates in the country/ abroad under the legal basis of your explicit consent. It is accepted that you have obtained and transferred the personal data of third parties that you have provided as references through your CV in accordance with the law and that you have informed the data subjects about the processing of these data.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. 

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.