Global Solution Design Senior Supervisor

YOUR ROLE

The Solution Design Professional at CEVA Lead Logistics is supporting business growth by creating and pricing technical solutions that can be offered to our customers (new or existing) to support their businesses. 

This involves analyzing customer RFQs for 4PL and / or LLP business opportunities, understanding customer needs, designing and optimizing logistics processes, and assessing innovation/ automation potential to deliver effective, efficient, competitive, and robust solutions.

The Solution Design Professional is member of the CLL global support team led by the Solution Design Manager, supporting new 4PL business in all CEVA regions.

WHAT ARE YOU GOING TO DO ?

1. Tender response

•    Coordinate and contribute to building responses to 4PL tenders as assigned by the Solution Design Manager, ensuring timely and high-quality submissions.
•    Identify spoken and unspoken needs of the client and other stakeholders, and make evidence-based recommendations on scope, size and financial aspect of the proposed solution.
•    Collaborate with Business Development team and the Solution Design Manager to jointly define the main principles of a solution proposal, ensuring alignment with client needs and CEVA Lead Logistics strategy.
•    Participate in meetings and workshops with existing or potential customers to identify their needs or present solution proposals and RFQ responses.
•    Upon winning new business, ensure a seamless handover to Operations and Project Management, maintaining clear communication and support throughout the implementation.

   2. Solution development

• Identify capability gaps between customer requirements (e.g. expressed in an RFP / RFQ) and actual process and technical capabilities. Raise gaps with relevant stakeholders (SD Manager, Business Process Excellence, Technology / IT, Operations). Follow and contribute to the development of new solutions to bridge these gaps, in collaboration with Business Development, Technology / IT, Operations and BPE.

• Document newly designed processes and ensure a seamless handover to Operations and Business Process Excellence (BPE)

  3. Supply chain design

•     Provide clients or internal stakeholders (Business Development, Technology / IT, Operations, BPE and Project Management) with insights in supply chain management, logistics networks, processes, systems, modelling and optimization.
• 
     Analyze the current state of supply chains and support the design of improved solutions that meet client needs.

  4. Team enrichment 

•    Contribute to building a knowledge base within the team of Solution Designers by sharing personal knowledge and learning from others.
•    Drive collaboration with other CEVA Products by developing strong relationships with CEVA sector/regional BD teams.
•    Enhance knowledge of logistics solutions from CLL, other CEVA products, CMA-CGM, the logistics industry and other industries.
•    Develop and maintain CLL knowledge base by documenting/updating case studies and best practices (e.g. supply chain management processes, quantitative supply chain analysis/optimization techniques, supply chain systems, etc.).

WHAT WE ARE LOOKING FOR ?

• University degree in Logistics, Supply Chain Management, Business Administration, or Science/Engineering or comparable work experience
• A minimum of 3 years’ experience in Supply Chain Management, Logistics or Transportation
• Practical and hands-on experience in transportation, logistics or warehousing in a customer facing role
• Experience with Project Implementation and customer onboarding
• Excellent analytical skills with an affinity for numbers and data.
• Excellent stakeholder skills, able to engage and align multiple stakeholders around the same objective.
• Very good formal presentation skills.
• Very good knowledge of MS Office, especially MS Excel and PowerPoint
• Fluency in English (written and spoken) is mandatory
• Experience in 4PL business, Supply Chain consulting or other complex logistics environments