Systems Analyst

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That’s why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and empower our diverse workforce to grow their careers within CEVA.

CEVA Logistics offers a broad range of end-to-end, customized solutions in both Contract Logistics and Freight Management thanks to our approximately 98,000 employees at more than 1,000 facilities in 160 countries worldwide. With the recent acquisition of the former Ingram Micro Commerce & Lifecycle Services business, we are building one of the world’s leading end-to-end eCommerce service offerings through the dedication and passion of our people—the heartbeat of our organization. As we continue growing at a fast pace, will you “Dare to Grow” with us?

SYSTEMS ANALYST

YOUR ROLE

We are seeking a highly motivated, customer focused person with very good verbal and written communication skills. Candidate should have extensive experience in development and enhancement of huge and complex applications in supply chain domain.

Experience in understanding functional and operational processes in areas of Supply Chain Management, Logistics, and eCommerce.
Possess the ability to quickly understand business processes and the business needs and convert these into use cases or feature documents that correctly reflect the understanding.
We are looking for a person who is self-driven and loves to take on challenges and can keep pace with the changes in the enterprise application landscape.
You would need to understand the changes in the operations process and be able to recognize and propose IT implementation during your business discussions.
Candidate should have the ability to envisage a business problem and convert it into a systemic solution that the development team can implement.

WHAT ARE YOU GOING TO DO?

Review and understand all existing business and operational processes for the Warehouse Management and ERP applications and work with business owners / operations team to identify opportunities for improvement and design solutions
Review the current production support processes on various application issues and modify the same to improve the resolution process and efficiency
Assist production support team in analysis and resolution of production incidents
Participate in functional and integration testing of assigned projects
Gather customer requirements, and turn these into well-defined product requirements and specifications
Partner closely with the development team to help determine the best technical implementation methods as well as execution schedule
Work with cross-functional stakeholders to align teams around the application vision. Maintain and track cross application feature lists.
Critical thinker to be able to troubleshoot issues and provide solutions, recommendations to peers and management
Create documentation as needed to transfer knowledge to end users and support staff
Provide go-live support and facilitate knowledge transition to support team
Expand business process knowledge through participation in related user groups and share the insights with the development team
Work closely with vendor teams and ensure mature and fair interactions with their team members

WHAT DO YOU BRING?

A Bachelor’s degree in Computer Science or Relevant Science disciplines with an IT emphasis is required. A minimum of 3 years of Business Analyst / Product Manager / Product Owner experience, in either Asset Management, Supply Chain Management or eCommerce and Order Fulfillment areas.
3+ years of business analyst or relevant work experience
1+ years professional experience working in the Supply Chain Management, Warehouse Management, and Order Fulfillment domains.
Demonstrated ability to quickly grasp complex workflows, business/operations processes
Responsible for requirement gathering, documentation, and testing of the application enhancements
Strong analytical skills
Hands on knowledge of SQL is a MUST.
Understanding of IIS, Web Services, Windows services, Job scheduling, Unix commands
Ability to simplify the complex and build consensus
Excellent written and oral communication skills to communicate across senior executives and cross functional team members
Experience with waterfall methodology
Experience in working with designing tools like Visio and change management tools like JIRA
Preferably a candidate with technical/development background transitioned to functional role

*This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

WHAT DO WE OFFER?

Medical, Dental, Vision Available Upon Start Date
Employer Matched 401(k)
Paid Time Off (PTO) + Sick Days
Tuition Reimbursement & Career Development

A Company Culture Rich in our Vision and Values with an Open-Door Policy
Company Observed Holidays
Discount Programs that include Wellness, Technology, Retail, and more!

ABOUT TOMORROW 

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us.  You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career. 

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.