VIE Sales and Marketing Coordinator- Muscat

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

YOUR ROLE

Based in Muscat, Oman, you will report directly to the Chief Commercial Officer (CCO) and support the local commercial organization in driving sales performance and business development.

In a small but fast-paced and demanding environment, you will play a key role in monitoring commercial KPIs, supporting digital sales initiatives, and providing strategic market insights. You will act as a central point of coordination between sales teams, management, and regional stakeholders to enhance performance and support decision-making.

This role offers strong exposure to commercial operations, performance management, and strategic analysis within the shipping industry.

WHAT ARE YOU GOING TO DO?

You will support the Regional Office and local commercial teams in monitoring performance, driving business development, and strengthening market intelligence across Oman.

A. Sales Performance & KPI Monitoring

Monitor, analyze, and track commercial KPIs across Oman trade activities
Ensure data accuracy and consistency, including proper input from sales teams
Take ownership of KPI follow-up and performance tracking
Provide detailed performance analysis by customer, trade lane, and market segment
Deliver actionable recommendations to improve commercial performance

B. Digital Sales & SpotOn Performance

Drive the adoption and commercial use of the SpotOn platform
Monitor and analyze digital KPIs such as booking performance, active users, conversion rates, and repeat business
Support sales teams in improving digital engagement and conversion
Contribute to the development of digital sales strategies

C. Market Analysis & Business Development

Conduct market studies to identify new business opportunities and growth potential
Analyze customer trends and market dynamics within the region
Monitor key infrastructure, logistics, and industrial projects
Provide insights to support strategic positioning and commercial decisions

D. Sales Quality & Process Monitoring

Oversee sales quality processes through regular system checks
Monitor customer visits, sales calls, leads management, and opportunity tracking
Ensure compliance with internal sales processes and data quality standards
Follow up on commercial action plans and ensure timely execution

E. Reporting & Strategic Support

Prepare presentations, dashboards, and management reports for internal stakeholders
Ensure timely and accurate reporting aligned with company standards
Support management with strategic analyses and business reviews
Act as a key point of contact for commercial data and insights

F. Coordination & Cross-functional Support

Work closely with the CCO, sales teams, and Head Office
Coordinate with internal departments (logistics, documentation, operations)
Ensure smooth communication and alignment across stakeholders
Contribute to a dynamic and collaborative team environment

WHAT WE ARE LOOKING FOR?

In accordance with the provisions of Article L122-1 of the National Service Code, only candidates aged 18 to 28 and European nationals are eligible for this mission offered as a VIE.

Master’s degree in Business, Marketing, Finance, or related field
3–5 years of experience in sales, marketing, business analysis, or related roles
Strong interest in shipping, logistics, or commercial operations
Solid analytical skills with a strong focus on KPIs and performance tracking
Proficiency in Microsoft Office (Excel, PowerPoint) and data tools (e.g., QlikSense or similar)
Excellent communication and presentation skills
Ability to work in a challenging, fast-paced, and high-responsibility environment
Strong organizational skills and ability to manage multiple priorities
Proactive mindset, curiosity, and strong ownership
Comfortable interacting with senior stakeholders
Team player with strong collaboration skills
Fluent in English (French is a plus)

Come along on CMA CGM’s adventure !