Development Factory Manager NORTAM

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

We are seeking a highly motivated, customer focused person with very good verbal and written communication skills. Candidate should have extensive experience in development and enhancement of huge and complex applications in supply chain domain. Candidate should have experience in understanding of functional and operational processes in areas of Supply Chain Management, Logistics, and eCommerce. Should have the ability to quickly understand the business processes and the business needs and convert these into use cases or feature documents that correctly reflect the understanding.

The role is based in the US.

Responsibilities :
•    Lead a team of 5-10 IT professionals by planning, monitoring, and coordinating activities to meet business requirements and timelines.
•    Review and understand all existing business and operational processes for the Warehouse Management and ERP applications and work with business owners / operations team to identify opportunities for improvement and design solutions
•    Review the current production support processes on various application issues and modify the same to improve the resolution process and efficiency
•    Assist production support team in analysis and resolution of production incidents
•    Subject matter expert on projects including documentation, design, training, and testing.
•    Work with cross-functional stakeholders to align teams around the application vision. Maintain and track cross application feature lists.
•    Critical thinker to be able to troubleshoot issues and provide solutions, recommendations to peers and management

Supporting Activities:
•    Create documentation as needed to transition knowledge to end users and support staff
•    Provide go-live support and facilitate knowledge transition to support team
•    Expand business process knowledge through participation in related user groups and share the insights with the IT team
•    Mentor and train team members on needed skills and key competencies.

 Job Qualifications and Educational Requirement : 
    

•    Bachelor’s degree in Computer Science, Information Systems, Engineering, or related Science and Math discipline with an IT emphasis is required
•    10+ years of business analyst or relevant work experience
•    3+ years professional experience working in the Supply Chain Management, Warehouse Management, and Order Fulfillment domains.
•    Experience leading a team of IT professionals
•    Incumbents provide a leadership role for the work group through knowledge in his/her area of specialization 
•    Understanding of IIS, Web Services, Windows services, Job scheduling, Unix commands
•    Ability to simplify the complex and build consensus
•    Excellent written and oral communication skills to communicate across senior executives and cross functional team members
•    Experience in working with designing tools like Visio and change management tools like JIRA
•    Candidate must have a strong technical/development background

What we offer :

•    The ability to have a high impact on the business, and to touch all aspects of the application landscape
•    Being part of a highly functional and efficient core team in the rapidly changing supply chain process
•    Friendly work environment
•    Hybrid work schedule

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.  We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate.  False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.