Contract Manager

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That’s why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and empower our diverse workforce to grow their careers within CEVA.

CEVA Logistics offers a broad range of end-to-end, customized solutions in both Contract Logistics and Freight Management thanks to our approximately 98,000 employees at more than 1,000 facilities in 160 countries worldwide. With the recent acquisition of the former Ingram Micro Commerce & Lifecycle Services business, we are building one of the world’s leading end-to-end eCommerce service offerings through the dedication and passion of our people—the heartbeat of our organization. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

We have an exciting opportunity for a dynamic and forward-thinking Contract Manager at our large multi-user operation in Kettering, where you will be responsible for operational and customer service excellence to enable contract performance and success.

WHAT ARE YOU GOING TO DO?

Reporting into the Senior General Manager, you will be responsible for all aspects of service delivery and operational management, where you will maintain a close working partnership with both the customer, operational leadership team and CEVA colleagues to develop the contract offering and underpin contract success. You will lead a diverse operational team to achieve customer service and operational excellence whilst instilling a continuous improvement, best in class culture to drive the business forward.

The role will be 70% operational based, directing your team, driving high standards and clear communication strategies and 30% client reporting, presenting, and communicating on contract performance.

WHAT ARE WE LOOKING FOR?

Our ideal candidate will have proven experience of managing a warehousing operational team with a high level of client interface, ideally within a fast-paced multi-channel 3PL operation. You will be able to demonstrate strong leadership skills as well as a mind-set that looks to create a high-performance culture through coaching and development whilst implementing sustainable improvements to drive business performance.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. 

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates  in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for  every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland. IND2