Director Operations

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

The Director of Operations is accountable for providing strategy for all aspects of multiple high-volume supply chain/logistics operations to ensure consistent high level service quality and customer satisfaction, profitability, cost efficient operations, and compliance with company policies and procedures.  Ultimately responsible for providing operating leadership to Product Line/Operations, Air, Ocean, Domestic, and Custom Brokerage management oversight of the delivery of services, attainment of profit objectives, business expansion, safety, quality, development of human resources, and the adherence to policy and procedure and statutory regulations.

WHAT ARE YOU GOING TO DO?

• Provide Leadership for the Product Line/ Operational development in Air Ocean Domestic and Custom Brokerage of short, immediate, and long-term business development strategies for key customers.
• Develops recommended strategy to implement and monitor improvement programs in cost reduction, revenue growth, quality improvement, safety and best practices across established and new contracts.
• Develop, foster and grow positive and professional relationships with executive level customers and colleagues.
• Provide leadership in coaching, mentoring, personnel selection, professional development and oversight of operations management within company guidelines.
• Lead and manage business case justification for capital and the deployment / allocation of existing and new assets.
• Develop recommended strategy and implement for the start-up of new operations.
• Direct and manage multiple high-volume logistics/supply chain operations within a given industry or region.
• Accountable to maximize profitability through superior customer service, effective and prompt communications and follow-up on all pending customer matters.   Full accountability for P & L of sites in area of responsibility.
• Review, analyze and present management and financial reports, budgets, expense reports and forecasts for facilities under responsibility to Senior Leadership.
• Personally coach, train and mentor direct reports and provide career development opportunities through training and quality management activities.

WHAT ARE WE LOOKING FOR?

Education

• Bachelor’s Degree in Logistics, 3 PL or Logistics is preferred.
• Master’s degree preferred.
• A combination of Education and experience may be substituted for degree if experience is with Transportation or 3PL.

Experience

• Minimum ten to twelve years managing a large logistic operation or Warehouse/Transportation facility required.
• Experience driving revenue growth, retaining customers and managing profitability of multiple sites.

• Minimum seven years in a leadership role required with some experience over multiple, geographically dispersed facilities required.

Communication Skills

• Must be able to read, write and speak English fluently.
• Ability to communicate and interact effectively with multi-functional and diverse backgrounds.
• Exceptional written and oral communication skills including the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures and governmental regulations.
• Strong interpersonal skills including diplomacy and patience required.

  Special Knowledge/Skills

• Advanced, applied understanding of project management methodologies with focus on managing solution driven strategy plans to achieve goals
• In depth, experience based knowledge of managing revenue, budgets, EBITDA, operations problem solving, customer service and managing managers.

• Excellent planning, time management, collaboration, decision making, and organization skills required.
• Knowledge of Strategic Planning processes. Ability to develop short and long-range project planning and effectively communicate information to diverse work groups required.
• Ability to manage the financial aspects of a department (purchasing, budget preparations and review, financial reporting and monitoring expenses, P & L experience) required.

Computer Skills

• PC Literate
• Proficiency in Microsoft Office, internet, web-based and job specific software applications.

TRAVEL REQUIREMENTS

• 20% or more domestic travel may be required for this position

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us.  You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.

#LI-KS1

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.  We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate.  False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.