Quality Team Leader

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE
 

Responsible for the development, implementation and maintenance of a corporate quality management system for the contract site. Responsible for maintaining all training records and documentation associated with the quality system.  Provide direction to all management and floor employees to ensure quality systems are maintained and followed.  Maintain internal auditing to ISO requirements and upkeep of the company’s quality management system.  Distribute work assignments to hourly staff pertaining to quality responsibilities. Models and acts in accordance with our guiding principles and core values.

WHAT ARE YOU GOING TO DO?

• Supply information for responding to customer inquiries and non-conformance by providing knowledge, expertise and guidance within the Quality Program.
• Monitor internal auditing program and delegating work activity to internal auditors.  Monitor database of internal auditors for accuracy and consistency.
• Use continuous improvement tools to mitigate non-conformance with the customer, which includes team-building sessions with employees for effective input.
• Assist Ceva Corporate Manager when external audits are performed by serving as the primary point of contact for the site. Conduct pre-Audits of the program to find any inefficiencies.
• Maintain and update quality system documentation to include quality manual and procedure manual.  Maintain the Quality Share Point Site for uploading all documents that meet the requirement for the Quality System at Ceva.  Use all specified Logs for tracking changes in documentation to meet audit specifications. Create tracking system for documents if needed.
• Ensure compliance with the company’s quality policies, procedures and guidelines. Escalate to management if non-compliancy exists.
• Responsible for administrative activities, development/monitoring of KPI’s and implementing continuous improvement opportunities.
• Create and implement cost savings through LEAN initiatives.
• Be a contributing member on any special projects (I.E Kaizen, Shortage, Efficiency or Quality projects) as defined by the operations manager and or general manager.
• Highlight any areas of non-conformity and implement relevant corrective action and process improvements.

• Perform other duties as assigned.

WHAT ARE WE LOOKING FOR?

• Ability to allocate work assignments to internal auditors for inspecting kits.  Monitor their performance and balance the workload.  Report to managers for any issues or concerns.
• Capable of communicating and interacting effectively with multi-functional and diverse backgrounds and ability to effectively present information and respond to questions from management, suppliers and customer service representatives.

• Computer literate. Advanced proficiency in Microsoft Office (Word, Excel, Power Point, Access, Outlook), internet, web-based and job specific related software applications.
• Strong problem solving skills with the ability to think and respond quickly to changing priorities. Effective planning and organizational skills. Ability to work independently, completing assigned work tasks with a minimal amount of supervision.
• Responds promptly and professionally to customer needs and solicits customer feedback to improve performance.
• Ability to develop and document processes and procedures.

• Ability to work well in a team environment, collaborate with internal and external resources to include working with the customer on improvements to enhance the quality program development.
• High degree of integrity and the ability to maintain confidentiality.

• Ability to maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.

• Ability to support team members in furthering departmental goals through open and honest communication, promoting team interests over self-interest.
• Ability to use Independent Judgment in making decision.  Use clear communication in presenting issues and concerns to management.
• Must be able to read, write and speak English fluently.

*This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us.  You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.  We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate.  False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.