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ID:  536915

Shah Alam, MY

Ground & Rail Operations Manager Malaysia

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?


The position is responsible and accountable for the following:

  • Lead and Manage the Control tower team to focus on the following key areas:
    1. Matrix TMS Setup for Key Accounts and extend our digital transformation of transportation systems and processes.
    2. Manage Day-to-day Operation and close monitoring on each movement and milestone update on timely manner
    3. Ensure KPI are met with agreed client SLA’s.
    4. Driving Cost effectiveness for each shipment
  • Implementation of new lanes/volume into the Control Tower ; ensure proper SOP are established and managed through any related hyper care
  • Ensure that the team adhere to service standards / SLA covering all SOW agreed with customer.
  • Act as the main contact window in closely coordination and working with other Business Units (Contract Logistics, Ocean and Air Freight)
  • To perform Transportation Procurement, vendor onboarding, and managing vendor’s contract
  • Organize monthly performance review the vendors
  • Verify and ensure billing accuracy to minimize dispute.
  • Prepare reports as required
  • Any other jobs duties



CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

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