Project Manager Lead Logistics / 4PL - CLL

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That’s why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and empower our diverse workforce to grow their careers within CEVA.

CEVA Logistics offers a broad range of end-to-end, customized solutions in both Contract Logistics and Freight Management thanks to our approximately 98,000 employees at more than 1,000 facilities in 160 countries worldwide. With the recent acquisition of the former Ingram Micro Commerce & Lifecycle Services business, we are building one of the world’s leading end-to-end eCommerce service offerings through the dedication and passion of our people—the heartbeat of our organization. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

At CEVA Lead Logistics, we provide customers with outstanding Visibility and Control across their entire Supply Chain. Our logistics experts located across the globe in our Operations Control Towers provide 4PL services around Supplier and Order Management, Transport Planning and Monitoring, as well as managing supply chain performance and freight costs.

Based in one of CEVA Lead Logistics’ regional Control Towers and reporting to the Regional Head of Lead Logistics Operations, the Project Manager Lead Logistics / 4PL will be responsible to lead and coordinate customer as well as internal implementation projects on a regional and global scale.

This can comprise managing onboarding of new Lead Logistics / 4PL customers as well as extensions of existing business scope, including CEVA internal improvement projects.

WHAT ARE YOU GOING TO DO?

 Act as the Project Management lead for Ceva Lead Logistics projects, applying CEVA project methodology and being responsible / accountable for:

• Managing PMO activities across all phases of the project
• Project Planning, Project Controlling and Project Quality Assurance, ensuring project deliverables are achieved on time, in full and at cost
• Project communication and provision of regular project reporting, management of regular project meetings with internal and external project stakeholders
•  Project Change Management: Identify and manage changes to both project plan as well as project scope, document changes and communicate to affected stakeholders to define appropriate actions

Manage the implementation of Lead Logistics / 4PL business and IT processes in CLL Control Towers, from project kick-off with Solution Design to final handover to Operations, including following main activities:

• Capture and document customer business requirements and translate into operational process as well as IT system requirements.
• Liaise with operational and IT stakeholders within CEVA Lead Logistics to configure and implement appropriate Control Tower processes and tools to meet customer requirements
• Ensure creation of all necessary operational process documents (SOPs, Work Instructions)
• Monitor the configuration of IT systems to ensure technical deliverables are achieved on time and in budget
• Prepare and manage training plans for internal and external operational staff and oversee training activities
• Prepare and coordinate user testing, including required documentation
• Go-Live and Rollout: align rollout planning with all involved stakeholders, coordinate operational go-live and hypercare phase, and ensure structured and documented project handover to operations after operational stabilization

Customer Project Management:

• Act as the primary contact towards the customer’s project organization
• Ensure that project plan and milestones are aligned and kept up to date with customer project plan at all times
• Liaise regularly with customer project team to ensure project timelines and deliverables are met, jointly manage project risks and mitigation plans
• Organize and lead regular joint project reviews and steering committee meetings with CLL and customer’s project organization to keep all stakeholders updated on project progress
• Act as primary contact for customer questions, manage escalations and change requests with regards to both project framework as well as project scope and deliverables

Other duties:

• Contribute to the development and evolution to both CLL project management methodology and tools as well as CLL standard solution portfolio by sharing experience and best practices from past and current projects
• Lead CLL internal projects for enhancements and improvements, as defined and assigned by regional management

WHAT ARE WE LOOKING FOR?

• University degree / masters in business administration with a focus on transport, supply chain / logistics, alternatively equivalent work experience in a related discipline
• Minimum 3 years’ experience with customer facing projects in a managing role
• Solid understanding and hands on experience in the transport / logistics industry or related fields
• Proven experience with Project Management / PMO activities (Project Planning, Project Controls, Project Communication), using standard tools such as MS Project, project management certification (PMP, Prince2) desirable
• Knowledge of TMS systems and / or WMS, ERP systems or supply chain software on an end-user level
• Strong focus on operational business processes, experience with Operational Excellence / Continuous Improvement and / or Process (re-) Engineering. Knowledge of Continuous Improvement methodologies and tools (VSM, Process Mapping, Kaizen etc.) desirable
• Fluency in English (written and spoken) is mandatory, additional languages (Spanish, French etc.) are a plus
• Previous international work experience in multi-lingual and multi-cultural settings desired

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.