Outside Sales

Since 1978, our Group has been constantly growing and innovating to offer its customers increasingly efficient maritime, land, air, and logistics solutions. Driven by a strong desire to design ever more effective solutions to serve a world in motion, the Group launched CMA CGM AIR CARGO in 2021, thereby expanding its transport and logistics offering.

Already equipped with a fleet of 4 long-haul aircraft (1 A330F and 3 B777F), it will be further reinforced with eight Airbus A350Fs by 2027, making CMA CGM AIR CARGO the launch operator of this new aircraft. Moreover, thanks to support from a partner, AIR CARGO now operates on the transpacific route with two additional B777Fs, which we own.

The Cargo Sales Executive shall introduce the cargo product in the market, maintain sales, and uphold a high standard of service to customers, control cargo operations, recommend, implement, and effectively control pricing.

RESPONSIBILITIES:

The outside sales executive is responsible for hunting business.

Maintain and expand business in the assigned area.
Expand the existing customer base and target unserviced customers to develop business relationships with them.
Ensure group synergy with stakeholders and participate in all cross-selling activities to identify sales leads and generate solutions for customers.
Participate in the Sales Rate sheet for the market.
Ensure a high level of customer service and resolve potential issues or problems with clients.
Create awareness of all products and services in the area to increase the market presence of CCAC and generate future sales.
Develop a sales network and price structure to attain targets and increase revenues, including visits to customers.
Implement customer service procedures to ensure customer satisfaction.
Manage day-to-day contacts with key relevant stakeholders: freight forwarders, shippers, industry players, etc.
Analyze and report on market conditions and trends, benchmark the competition landscape to leverage CCAC's competitive advantages and network, bearing in mind the CMA-CGM group capabilities.
Strictly follow company guidelines and policies.
Prepare sales activity reports and update the CRM tool.
Be involved in defining business strategies with the Sales Manager.
Possibility that the outside sales executive may be required to make some bookings.

SKILLS:

Solid sales skills and excellent customer service competence and mindset.
Ability to work under pressure and multitask.
Must possess a complete understanding of flight/cargo operations.
Analytical and problem-solving skills.
Organized and process-oriented.
Autonomous and a team player at the same time. Self-learner.
Excellent communication and relationship-building skills.
High motivation and strong ethics.

CONDITIONS:

Permanent contract.
Executive status with a fixed number of working days.
It should be noted that the chosen person will spend 70% of their time at our offices based at CDG and 30% of their time visiting clients.

Contribute to the development of the aviation sector within a globally recognized maritime group by applying and joining the CMA CGM AIR CARGO team !