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ID:  534444

Nashville. Tn, US

Cargo Readiness Supervisor

APL, one of the world's leading ocean carriers, offers more than 90 weekly services and call ports in over 50 countries worldwide and provides container transportation through an international shipping network which combines high-quality intermodal operations with advanced technology, equipment and e-commerce.

APL is part of the CMA CGM Group, a leading worldwide shipping & logistics group with headquarters in Marseilles, France.
The Group offers a complete range of activities including shipping, handling facilities in port as well as logistics on land. The Australian group consists of CMA CGM Australia, ANL Container Line Pty Ltd (a wholly owned subsidiary of CMA CGM group) and APL (a wholly owned subsidiary of CMA CGM group) with centralised offices in Melbourne and branch offices in all Australian states.



Summary Description


The Cargo Readiness Specialist provides a foundation of problem solving, knowledge and expertise in front line interaction meeting customer needs as well as interaction with other locations and processes within CMA CGM & APL. This position addresses problems requiring management level interaction; terminal and port analysis and empowerment.



Key Accountabilities/Job Duties


  • Provides Export Dwells for internal departments and co-ordination with terminals, rail, and depots to ensure CMA CGM containers are connecting with vessel schedules / ERD and load ports. Provides advanced knowledge of track and trace, alternative rail routes including a thorough knowledge of terminals & Railhead Regulations.
  • Cover and assist the Support Manager while they are in PTO or Schedule absence.
  • Managing the reps chasing activities
  • Provides training consultation to new hires in the areas of Cargo Readiness and all process updates, updating SOP and maintaining current and accurate training documentation in SharePoint.
  • Provides Cargo Readiness Reporting management, analysis, Creating and Loading Adhoc Export Customer Notices, assisting with NDNL escalations and compliance, Miami LOI backup and support when required during busy times.
  • Takes initiative and acts as lead on projects. Sets tasks and prioritizes as needed, and coordinates all aspects of multiple projects, makes recommendations on findings, assists management with User Acceptance Testing when required.
  • Provide Metric, reports and analysis on CR activities, Process Updates and Audit Rep Chasing.


Job Qualifications


  • Required Education: Bachelor’s degree or a related field or equivalent education and experience.
  • Experiences: Minimum of 2 years’ experience in transportation which demonstrates knowledge of terminals, transport, logistics or customer service and one of the following areas:
  • Documentation,
  • Regulatory Issues,
  • Operations, Equipment.
  • Skill Set: Excellent oral and written communication skills are a must, as is the ability to rapidly organize and analyze complex and diverse situations and large amounts of data using Excel.





APL is an Equal Opportunity Employer/Minorities/Female/Disabled/Protected Veteran/Gender Identity/Sexual Orientation. Alternative application methods are available for individuals who are unable to use or access our online application system.    For assistance, please contact us at




















Nearest Major Market: Nashville

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