Transport Dispatcher

CMA CGM Belgium, based in Antwerp, is well represented to provide reliable and efficient service through a team of local experts and transport architects. Situated in the heart of Europe, Belgium is connected to its extensive hinterland of 300 million end users by all sorts of transport modes. With a strong and efficient intermodal team CMA CGM offers solutions for every transport by truck, rail and/or barge with optimal door-to-door combinations. Our mission is to lead sustainable change within the maritime industry. In order to achieve the goal of net zero carbon by 2050, sustainable development has become one of the main axes of the CMA CGM Group strategy.

Jump Aboard for #betterways

We endeavour for Better Ways in everything we do our culture is embodied by boldness, imagination, exemplarity and excellence. With these values at the core of our business, our workplace holds an upbeat and inspiring team who encourage you to thrive on the opportunity to innovate and adapt to the ever-changing world we live in. 

Build your career in shipping and logistics, apply today join tomorrow!

ABOUT THE ROLE

The Transport Dispatcher organises inland transport assignments with the best possible efficiency and use of available resources, taking into account priorities and constraints, in such a way that all parties involved are satisfied. 

The key responsibilities of the Transport Dispatcher are divided as such :

• You are the contact person for the various transport partners along one side and along the other side for the various import and export departments of our own regional or back office departments.  
• You are responsible for a certain customer portfolio 
• You follow up on scheduled transports and solve problems that may occur during transport.  You react adequately in case of anomalies.  
• You carry out periodic checks on certain flows. (check closings, COT, etc...)  
• You take commercial decisions with a view to direct operational matters You make operational agreements with carriers 
• You adjust the planning where necessary 
• You are responsible for ensuring that all transports are carried out on time 
• You are responsible for the daily planning  
• You are responsible for the operational agreements with your carriers 
• You are responsible for correct communication with internal and external stakeholders 

SKILLS AND COMPETENCIES

• You know the most suitable carrier in your region for certain transports 
• You know your supplier's strengths/weaknesses 
• You take customer requirements into account and follow them up 
• You already have 3 to 5 years of experience as a dispatcher and know different ‘regions’ within the CMA CGM set-up 
• You know the planning/manner of planning of all teams and can jump in where necessary 
• Excellent communication skills in Dutch and English with knowledge of the professional language, both oral and written. Knowledge of French and German is a plus.  
• Extensive knowledge of maritime transport (terminology, modes of transport, geographical knowledge, type of containers, product knowledge)   
• Extensive knowledge of maritime, commercial and customs documents  
• Ability to work with current technology and most current software  
• Customer orientation, reliability, stress-resistance and independent way of working  
• Problem-solving ability 
• Proactive approach 
   

Screening is a standard part of our internal application process, by applying to this vacancy you acknowledge having taken note of this policy.

As part of our Employee Experience offering, CMA CGM Belgium offers a number of perks including:

• Group insurance for pension, life and invalidity
• Ambulatory medical insurance and dental plan
• Annual performance bonus subject to personal and company performance
• Hospitalization insurance; free for employees, partner and children
• Possibility to make use of bicyle leasing
• Access to 3000+ learning resources and courses

Come and find your better way with us!

Applying for this role is only possible in case you are a Belgium residents therefor living and working in Belgium. Or in the case you have a valid working permit for Belgium.

CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees. 

Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.

Join us and discover a world of opportunities.

:: Acquisition in response to the vacancy is not deemed desirable ::