Global Account Support Officer

CHENG LIE Navigation Company (CNC Line) is a leader in intra-Asia trade. Subsidiary of the CMA CGM Group, CNC Line offers personalized services and has specific expertise in the transport of containers with temperature control (refrigerated containers or Reefers).

Summary
In this role, you will be reporting to the Key Account Manager. As Global Account Support Officer, you will be responsible for assisting the Key Account team to improve productivity and effectiveness. You will also provide administrative support and assist the team in generating various reports. 
 
We are looking for someone with good interpersonal and communication skills with the ability to work in fast paced environment.
 
Your main responsibilities are, but not limited to

• Maintain regular reports and templates for customer performance etc
• File and/or update rates into internal system
• Monitor performance, account receivable, transhipment dwell time etc. and alert the Key Account team for action where necessary
• Customer allocation process management
• Track and update contact list i.e. customer, agency sales etc
• Monitor customer’s forecast vs allocation to prompt respective team of forecast acceptance
• Provide administrative support to the Key Accounts team such as Booking, Bill of Lading, Invoicing and/or other Operational issues

Minimum Requirements: 

• Diploma or Degree in relevant discipline
• 0 -2 years of experience in the shipping and logistics industry preferred
• Proficient in MS Office suite, especially Excel and PowerPoint

To excel in the role, you will need to possess strong analytical and problem solving mindset while adhering to tight schedule.

**This role is opened for local employment only
 
We will only consider applicants who have received, or are willing to receive by the date of recruitment, the full regimen of a WHO EUL vaccine (examples include Pfizer-BioNTech/COMIRNATY, Moderna, Sinovac-CoronaVac, and AstraZeneca). Proof of vaccination will be required.
 
**Salary package (local) & job title shall commensurate with experience.
**Kindly note that only short-listed applicants will be contacted.
 
** By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes:
(i) To process the application for the role being applied for;
(ii) To process the application for other open positions within the CMA CGM Group which may be suitable to you;
(iii) To conduct necessary reference checks; and
(iv) Any other purpose related to one or more of the above.
 
You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.
 
NOTICE TO THIRD PARTY AGENCIES: Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.

Come along on CMA CGM’s adventure