Key Account Officer, GA

CHENG LIE Navigation Company (CNC Line) is a leader in intra-Asia trade. Subsidiary of the CMA CGM Group, CNC Line offers personalized services and has specific expertise in the transport of containers with temperature control (refrigerated containers or Reefers).

Summary
As the Key Account Officer, you will manage a portfolio of Global BCO Accounts (GA). You will be responsible for achieving the annual budget in terms of volume and yield. You will engage with various stakeholders to improve customers’ experience with CNC and increase the share of wallet for the GA customers.

We are looking for an excellent communicator with customer facing and account management experience.

Your main responsibilities are, but not limited to:

• Develop robust plan to achieve annual target in TEU and Yield in USD set together with CMA HO Key Account team.
• Manage tender process and negotiation with GA customers at different stages.
• Act as CNC focal contact, identify customer needs and opportunities for CNC.
• Cultivating good business relationships with clients
• Drive and measure performance on regular basis internally and towards customers
• Collaborate with various stakeholders to deliver the best customer experience and to increase share of wallet from customers.
• Communicate the commercial directions to the network, push and pull to maximize market share. Joint visit with local team if necessary.
• Promote and sell new products/services to customers.
• Reduce Account Receivable

Minimum Requirements: 

• At least 3 years of related field experience in the shipping and logistics industry
• Good knowledge of the shipping and logistics industry
• Advanced proficiency in MS Office Suite i.e. Excel – vlookup and pivot, PowerPoint presentations, etc
• Diploma or Degree in relevant discipline

To excel in this role, you should possess great interpersonal skill and good analytical skills

**This role is opened for local employment only.

We will only consider applicants who have received, or are willing to receive by the date of recruitment, the full regimen of a WHO EUL vaccine (examples include Pfizer-BioNTech/COMIRNATY, Moderna, Sinovac-CoronaVac, and AstraZeneca). Proof of vaccination will be required.

**Salary package (local) & job title shall commensurate with experience.
**Kindly note that only short-listed applicants will be contacted.
 

** By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes: 
(i)    To process the application for the role being applied for; 
(ii)    To process the application for other open positions within the CMA CGM Group which may be suitable to you; 
(iii)    To conduct necessary reference checks; and 
(iv)    Any other purpose related to one or more of the above.
You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role. 

NOTICE TO THIRD PARTY AGENCIES:  Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.

Come along on CMA CGM’s adventure