Liverpool, GB
Global Account Manager
CMA CGM | ABOUT US
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
YOUR ROLE
To secure, develop, and grow strategic global accounts across the intra-European market, aligning account strategies with key industry verticals and the overall Group vision. This is a high-impact role in the heart of a global logistics leader, offering you the opportunity to shape the future of customer partnerships in the dynamic world of container shipping.
WHAT YOU'LL BE DOING | KEY RESPONSIBILITIES
- Own and grow the CMA SSL INEUR Global Account customer base in Europe, focusing on large BCOs (Beneficial Cargo Owners) and strategic manufacturers/shippers
- Build and maintain long-term customer relationships, becoming their trusted logistics partner
- Drive client engagement through regular visits, insights, and value-driven dialogue — turning relationships into partnerships
- Collaborate across the entire CMA CGM global network, from agency and pricing to operations and trade
- Lead the way in identifying new business opportunities and delivering tailor-made solutions
- Drive performance through strategic account planning, pricing influence, and data-backed decision-making
- Partner closely with Tender, Sales & Cargo Teams to support new service development and win major projects
- Deliver excellence from prospecting to closure — with full accountability on volumes, revenue, and client satisfaction
- Represent CMA CGM at key industry events, contributing to our marketing and brand presence
- Continuously enhance market knowledge and share updates for ongoing growth
WHAT ARE WE LOOKING FOR | KNOWLEDGE, SKILLS AND EXPERIENCE
Skills & Experience
- Self-starter with strong ownership mindset — you lead, you deliver.
- Charismatic communicator with a flair for relationship-building and strategic questioning.
- Natural problem-solver who thrives in fast-paced, cross-cultural environments.
- Emotionally intelligent, resilient, and energized by new challenges.
- Strong negotiator and closer, committed to reaching balanced, win-win solutions.
- Comfortable presenting across diverse formats and audiences.
- Highly adaptable — able to handle pressure, complexity, and transformation.
- Experience in frontline sales, B2B account development, or consultative selling.
Technical knowledge
- Background in shipping/logistics or complex supply chain environments.
- Strong grasp of sales cycles, data analysis, and CRM reporting.
- Familiar with tenders, revenue tracking, and market share strategies.
- Comfortable with systems for customer data, forecasts, and insights.
Qualifications
- Strong command of English (and ideally one additional European language).
WHAT DO WE OFFER? (UK)
Not only do we offer a competitive salary, we also offer a generous benefits package including:
- 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave
- Discretionary annual bonus
- Car allowance
- Enhanced pension scheme up to 15% total contribution
- Life assurance x4
- Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter
- Private healthcare (BUPA), BUPA Dental Plan + Healthcare Cash plan, including an Employee Assistance Programme
- Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille
- Hybrid Working
- Cycle to work scheme/ Season ticket loans
- Enhanced policies including Maternity & Paternity
- Employee recognition awards
- Considerable scope for personal and professional growth through the CMA CGM Academy
CMA CGM Group is proud to define itself as a family business built on strong human values.
- Excellence
- Exemplarity
- Imagination
- Boldness
CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees.
Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.
Join us and discover a world of opportunities!
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