Contract Logistics Operations Supervisor Thailand

CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation. 
 
At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment.

•Data compilation & reconciliation related reports
•Accurate monthly billings
•Achieve & maintain consistent service specific key performance indicator
•Provide good customer services at all times
•Lead a team of Customer Service Officers & Warehouse personnel to fulfil commitment to customers
•Lead key contact for customer in logistics related fields
•Prompt reply for customers’ queries
•Proactive to implement customer specific improvement program

•Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
•Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
•Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
•Plan and monitor team development together with HR Division
•Ensure updated Job Description availability for the team by coordinating with HR Division
•Ensure all changes in Department / Section communicated properly to the team

•Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency
•Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility
•Ensure the compliance with applicable legal requirements

QUALIFICATION AND EXPERIENCE

•Bachelor’s degree in any related discipline (Business Administration, International Business).
•1-3 years working in Customer service warehouse experience
•Experience in logistics related field, 3PL is preferable
•Ability to speak well confidently and build rapport with customers
•Computer skills: Word, Excel, Power Point, and internet
•Good Interpersonal & relations with all levels
•Strong mentality and interpersonal skills
•Good command in English

At CEVA we are committed to creating a safe and healthy work environment.
 
We offer: 

• A Competitive Compensation PackageComprehensive Health & Dental Benefits
• Professional Development Opportunities
• Continuing Education

 
CEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.
 
We thank all candidates for applying, however, only successful candidates will be contacted for an interview.