Key Account Management Manager APAC

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

About the role

As a regional account manager, this role will ensure the delivery of expected outcomes along with providing high quality services to our Automotive customers. This role is expected to manage, develop and facilitate growth of existing Automotive accounts to develop CEVA's position in the market. The role will also work cross-functionally to participate in tender opportunities, draft legal contracts, as well as generate performance reports in order to position CEVA towards successful business acquisitions.

What you will be doing

Extend CEVA’s reach within Asia Pacific region

• Identify Key Automotive Account targets in Asia Pacific region
• Study the Automotive market, inclusive but not limited to, competitors, carriers, manufacturers, market trends, fluctuations and changes.
• Work with Vertical Lead to develop, grow & capture market share among existing and targeted Automotive accounts in the ASPAC Region
• Effectively Interact with our network to support overall Automotive development, work with local sales teams in achieving targeted growth for each entity
• Act as internal consultant and share know-how about the vertical
• Send sales leads to network in order to increase CEVA Logistics’ presence in ASPAC
• Establish a referencing strategy for regional or international accounts
• Develop relationships with prospective key accounts to promote CEVA Logistics and obtain the opportunity to participate for future tenders
• Represent CEVA Logistics to lead and participate in tender process (RFP/RFI/RFQ) for Automotive accounts
• Promote CEVA Logistics services and key Asia stations and regions
• Implement new business strategies to gather sales leads and expand new Automotive customer base

Service support

• Determine a tariff policy in conjunction with Middle Office and Regional Sales Management
• Participate in negotiations with suppliers
• Monitor customer account profitability and problems linked to receipts with site managers
• Transfer obtained contracts to Operations team in order to provide high quality service to customers
• Support services or operation sites through advising on relevant SOPs

Synthesis of information

• Consolidate statistical elements from various operations for reporting purposes
• Report sales actions undertaken to further develop key customer accounts
• Update CRM with weekly activities and monthly reports for key accounts

The successful candidate

Essential

• At least a Bachelor’s degree in Business Management or related field
• At least 10 years’ experience in a fast paced and dynamic MNC environment
• Prior experience in the logistics/warehousing industry
• Prior experience in key account management (preferably in ASPAC region)
• Exceptional business development, relationship management & communication skills

Desirable

• Prior experience in Automotive vertical
• Strong proficiency in Microsoft Office suite
• Good sales and analytical skills
• Customer-centric mindset
• Self-starter
• Highly adaptable

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.