Air Operations Coordinator

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

Our aerospace operation team based in Dublin have an exciting opportunity for a highly focused and customer-centric Air Operations Coordinator to effectively execute the export of shipments to our customer contracts.

The shift pattern for that role is Monday to Friday, 09:00-17:30.

WHAT ARE YOU GOING TO DO?

Reporting into the Aerospace Operations Manager you will work closely with a team of experienced logistic professionals, across all departments, to proactively meet and exceed customer expectations concerning the shipment of goods. You will act as the first point of contact for any escalated queries providing support on operational processes, queries, customer requests, and complaints.

You will be tasked with maintaining strong relationships with customers to update them on any delays in their shipment, whilst liaising with airline offices, both local and overseas, to ensure these delays are dealt with in a timely manner.

This role up to  €38,000 per annum.

WHAT ARE WE LOOKING FOR?

To be considered for this role, you will need demonstrable experience working within an Air Export Operation with a key understanding of industry terminology and documentation.

You will need to be able to communicate effectively and be comfortable delivering information relating to shipment delays, issues, or payments. It is also essential that you have a strong level of comprehension regarding Microsoft Office.

You’ll need to be highly organised and able to work in a fast-paced environment whilst adhering to tight timescales, able to think on your feet and problem-solve to provide workable solutions to customers.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates  in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for  every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.