National Key Account Manager Vietnam

YOUR ROLE

• Defining, aligning and coordinating action plan with Local Management and Regional C&R Sector Head
• Building business strategies to expand our footprint and customer base in the Consumer & Retail Industry

WHAT ARE YOU GOING TO DO?

• Act as CEVA Logistics main Sales entry point for C&R customers
• Secure approved/Preferred vendor status from Key account.
• Consolidate and update customer knowledge (decision makers, influencers, volume potential, incumbents, industry challenges/opportunities, strategic expectation) and CEVA Logistics performances
• Develop CEVA Logistics market share and profitability through customer’s operations across the network
• Develop and implement the sales action plan for C&R sector in alignment with Local BD Head and Regional C&R Head.
• Review CEVA Logistics performances and quality indicators which have been contracted with customers
• Plan and monitor growth with the dedicated network sales team aligned with customers flows.
• Optimize sales awareness and development within network through CRM
• Plan monthly meetings with Local BD Head and REG Sector Head to pilot growth and sales activities
• Monitor GM monthly and achieve Locally controlled and Nominated Budget targets.
• Ensure disputes / complains are settled promptly & payments are received within credit limit & period
• Ensure constant Value generation towards the customer’s business, through initiatives and projects
• Lead local tenders or local part of regional/global tenders and participate to sign-off with respective MO parties
• Design and present tenders to customers with supporting CEVA functions and expertise.
• Call on regional/corporate steering committee to arbitrate financial, sales or operational disputes linked to local or international contract management
• Ensure and monitor team compliance to the CEVA’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on CEVA’s Value in daily work behaviours
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency
• Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility
• Ensure the compliance with applicable legal requirements

WHAT ARE WE LOOKING FOR?

• College or University Certificate, Major in Logistics, Supply Chain,Foreign Trade, Marketing or Business Administration is preferable
• Having experiences in import and export, freight forwarding or shipping lines
• Having experiences in account management managerial and/or customer relationship management experience
• Good knowledge of air & Ocean products & services
• Good knowledge of ground and contract logistics products and services is plus

WHAT DO WE HAVE TO OFFER?

 With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.