UKG HRIS Expert

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

This role will primarily focus on supporting, maintaining and enhancing the UKG Pro WFM application to ensure proper function and integration within the HRIS ecosystem. In addition, this role will be responsible for building, configuring, designing UKG application, ensuring the system aligns with business goals.

WHAT ARE YOU GOING TO DO?

• Configure pay policies, accrual policies, attendance policies in UKG based on company’s HR policies
• Monitor and troubleshoot integration errors in Transaction Assistant related to people import and payroll export to ensure employee data flows flawlessly from and to UKG Pro WFM.
• Troubleshoot UKG complex issues escalated by the HRIS team ensuring they are answered on a timely manner.
• Analyze business processes and recommend enhancements to improve workforce efficiency and reporting accuracy.
• Serve as project lead for UKG Pro WFM upgrades, enhancements, and special initiatives, ensuring projects are delivered in a timely manner.
• Mentor and support HRIS Analysts and WFM users, promoting best practices and user adoption.
• Maintain UKG Pro WFM business structure by creating locations and jobs.
• Monitor UKG devices (InTouch/InTouch DX) and hardware usage and communication errors in Universal Device Management (UDM) by communicating with all NORTAM sites.
• Configure UKG devices and fix connection problems while maintaining device inventory and supporting locations.
• Serve as liaison to other HRIS areas and applications that could affect UKG Pro WFM function.
• Use UKG UAT environment to replicate user issues and test fixes to ensure an incident has been adequately resolved.
• Document HRIS work instructions and procedures by writing clear, concise, well-organized technical documentation.
• Ensure data quality and integrity by performing periodic system audits.
• Recommend changes in processes to reduce redundancies and manual work, while increasing efficiency.
• Stay up to date on UKG Pro WFM maintenance windows, system updates, new features and functionalities to expand HRIS solutions and services.
• Leverage UKG knowledge of dataviews and reports to analyze data and provide solutions to end users.
• Work closely with management, HRIS staff and other cross functional teams to support and roll-out new functionalities relevant to CEVA’s business needs.
• Strong adherence to sensitivity and confidentiality in maintaining HR data.
• Support other HRIS team members in other HRIS applications as requested

WHAT ARE WE LOOKING FOR?

Education

Bachelor’s degree in computer science, HR or related field, or equivalent work experience required

Skills & Experience

• Minimum of 7 years of experience in HRIS and/or payroll, with at least 3 years in a technical role configuring UKG Pro WFM modules such as Timekeeping, Accruals, and Attendance.
• Completed at least 3 full cycle implementations of UKG Pro WFM (Kronos/Dimensions).
• Understanding of inbound and outbound integrations between UKG and other HRIS applications utilizing Boomi as middleware application
• Knowledge of UKG devices (time clocks) configuration and setup.
• Prior experience with other HCM and payroll applications. SuccessFactors EC preferred.
• Experience working with helpdesk ticketing system.
• Experience with UKG Pro WFM configuration components and building blocks (Function Access Profiles, Display Profiles, Pay Policies, Accruals, Attendance)

Knowledge and Skills

• In-depth technical and functional knowledge of labor categories, attendance and leave policies, shift premiums and patterns, and assignment profiles.
• Strong analytical skills with attention to detail required.
• Project management experience.
• Agile project management methodology preferred.
• Experience analysing HR work processes, improving processes, and utilizing technology for enhancement and support of UKG Pro Workforce Management and other existing systems.
• Organized, detail-oriented, and able to manage multiple tasks in a fast-paced environment.
• Self-starter with minimal supervision required.
• Effective networking and communication skills.
• Experience working in a global organization and complex HR structure.
• Strong verbal and written communication skills.
• Excellent documentation, presentation, customer service, and problem-solving skills.
• Must be fluent in reading, writing, and speaking English; Spanish proficiency is an advantage.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us.  You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

#LI-AP1

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.  We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate.  False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.