Ground & Rail Operations Administrator South Sudan

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

OPERATIONS ADMINISTRATOR – SOUTH SUDAN

YOUR ROLE

We are looking for an experienced Operations Administrator to plan, implement, moderate, coordinate, monitor and develop customer relation solutions. As well as provide Sustainable customer-oriented services.

WHAT ARE YOU GOING TO DO?

• Receive Original shipping documents for commencement of clearance/ File opening. Crosscheck and confirm that the applicable Quotation is valid and has been signed by the client. Assess which information and documentation is required immediately upon receipt of order/ documents to avoid delays in clearance and release.
• Ensure files are opened accurately in Cargo wise and TMS latest 6 hours from receipt of shipping documents or pre-alerts. And ensure Zero errors in opening files.
• Ensure that all shipping documents received are correct / tallying before forwarding to Declaration Department for further action.
• Ensure follow-ups for accurate updates on progress of transport and customs clearance and subsequent update in the cargo tracking and physical file on a daily basis.
• Ensure that final confirmation of extra charges or no Extra charges from our sister companies are communicated to the clients 4 hours from receipt of the email.  Ensure that incoming third-party invoices are handled as per the laid down procedures.
• Provide clients with operational advice on clearance procedures and other requirements in the industry. Handling and resolving questions / complaints from clients in a timely and satisfactory manner. Manage and maintain key customer relationships through updates and making calls as may be required.
• Receive / Prepare invoices and dispatches them to clients within 48 hours with supporting documents ie shipping and Clearance Documents.

 WHAT ARE WE LOOKING FOR?

 Education and Experience:

• A university degree in Procurement, Supplies and Logistics Management or any other related course.
• A minimum of Two (2) years working experience, in a reputable Clearing & Forwarding or Shipping Company.

Skills and characteristics:

• Excellent presentation skills for collaborations with key clientele and other key stakeholders.
• Customer focused mind set aligned for profitable business.
• Effective communication skills, both written and oral. Excellent English speaking and writing skills.
• Ability to manage multiple tasks and meet tight deadlines.
• Ability to manage multiple tasks and meet tight deadlines.
• Strong analytical and problem-solving skills.
• Ability to manage multiple tasks and meet tight deadlines.

WHAT DO WE HAVE TO OFFER?

At CEVA Logistics, we believe in recognizing and rewarding our employees. We offer a competitive benefits package, opportunities for career growth, and a supportive work environment where you can make a real impact.

We work as a team to achieve our goals, and we encourage our employees to grow and develop within the company.

ABOUT TOMORROW

At CEVA Logistics, your career growth is our priority. This role is an excellent opportunity to build a rewarding legal career in a global logistics company. Whether you want to deepen your expertise in legal management or explore other areas within our organization, we provide the resources and opportunities to help you succeed. Join CEVA and be part of our exciting journey!

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. 

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.