Key Account Management Senior Expert APAC

CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation. 
 
At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment.

About the role

As a regional account manager, this role will ensure the delivery of expected outcomes along with providing high quality services to our Automotive customers. This role is expected to manage, develop and facilitate growth of existing Automotive accounts to develop CEVA's position in the market. The role will also work cross-functionally to participate in tender opportunities, draft legal contracts, as well as generate performance reports in order to position CEVA towards successful business acquisitions.

What you will be doing

Extend CEVA’s reach within Asia Pacific region

• Identify Key Automotive Account targets in Asia Pacific region
• Study the Automotive market, inclusive but not limited to, competitors, carriers, manufacturers, market trends, fluctuations and changes.
• Work with Vertical Lead to develop, grow & capture market share among existing and targeted Automotive accounts in the ASPAC Region
• Effectively Interact with our network to support overall Automotive development, work with local sales teams in achieving targeted growth for each entity
• Act as internal consultant and share know-how about the vertical
• Send sales leads to network in order to increase CEVA Logistics’ presence in ASPAC
• Establish a referencing strategy for regional or international accounts
• Develop relationships with prospective key accounts to promote CEVA Logistics and obtain the opportunity to participate for future tenders
• Represent CEVA Logistics to lead and participate in tender process (RFP/RFI/RFQ) for Automotive accounts
• Promote CEVA Logistics services and key Asia stations and regions
• Implement new business strategies to gather sales leads and expand new Automotive customer base

Service support

• Determine a tariff policy in conjunction with Middle Office and Regional Sales Management
• Participate in negotiations with suppliers
• Monitor customer account profitability and problems linked to receipts with site managers
• Transfer obtained contracts to Operations team in order to provide high quality service to customers
• Support services or operation sites through advising on relevant SOPs

Synthesis of information

• Consolidate statistical elements from various operations for reporting purposes
• Report sales actions undertaken to further develop key customer accounts
• Update CRM with weekly activities and monthly reports for key accounts

The successful candidate

Essential

• At least a Bachelor’s degree in Business Management or related field
• At least 10 years’ experience in a fast paced and dynamic MNC environment
• Prior experience in the logistics/warehousing industry
• Prior experience in key account management (preferably in ASPAC region)
• Exceptional business development, relationship management & communication skills

Desirable

• Prior experience in Automotive vertical
• Strong proficiency in Microsoft Office suite
• Good sales and analytical skills
• Customer-centric mindset
• Self-starter
• Highly adaptable

At CEVA we are committed to creating a safe and healthy work environment.
 
We offer: 

• A Competitive Compensation PackageComprehensive Health & Dental Benefits
• Professional Development Opportunities
• Continuing Education

 
CEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.
 
We thank all candidates for applying, however, only successful candidates will be contacted for an interview.