Freight forwarder Zurich (m/f/d)

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

For our branch in Zurich, we are looking for International Freight Forwarder (m/f/d) to start as soon as possible.

YOUR FUTHER ROLL:

• Coordinate the implementation of new ocean freight lanes from Belgium ensuring smooth operational setup and customer satisfaction.
• Draft, review, and update Standard Operating Procedures tailored to specific customer and lane requirements
• Manage first level escalations and deviations, resolving issues efficiently and professionally
• Serve as the primary point of contact for customers during the implementation phase, providing updates and proactive solutions.
• Collaborate with internal teams, including operations and contract managers, to ensure alignment on goals and deliverables
• Momitor key performance indicators (KPIs) to identify areas for process improvement
• participate in and support day to day operational tasks as required to ensure seamless execution

THAT'S WHAT WE WANT:

• Proficiency in English (both written and spoken) flemish is a plus
• Experience in ocean freight logistics, preferably within 3 PL environment
• Strong problem solving skills and the ability to perfom under pressure
• Demonstrated experience in drafting and managing SOPs
• Willingness to engage in hands-on operational work as part of daily responsibilities
• Excellent organizational skills and attention to detail
• Team-oriented mindset with a commitment to supporting colleagues and achieving shared goals

WHAT WE OFFER YOU:

• a collaborative and professional work environment in Switzerland
• Opportunities for growth and developement within a leading 3 PL logistics company
• Exposure to challenging and rewarding projects involving international logistics.

If you are passionate about customer service, skilled in ocean freight operations, and ready to make an impact, we´d love to hear from you!

As a global organization, and partof the CMA CGM group,  diversity is critical to our business success; only when we can reflect the cultures, languages, attitudes and local knowledge of our customers, can we succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.  Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.