Sales Management Senior Manager India

CEVA Logistics offre des solutions globales de chaîne d'approvisionnement pour connecter les personnes, les produits et les fournisseurs du monde entier. Présents dans 170 pays et avec plus de 110 000 employés répartis sur 1 500 sites, nous sommes en bonne voie pour atteindre notre objectif : être l'un des cinq principaux prestataires de services logistiques (3PL) dans le monde.

Nous sommes convaincus que nos employés sont la clé de notre succès. Nous voulons engager et autonomiser notre équipe mondiale et diversifiée pour co-créer de la valeur avec nos clients grâce à nos solutions en logistique contractuelle et en transport aérien, maritime, terrestre et de véhicules finis. C'est pourquoi CEVA Logistics offre un environnement de travail dynamique et exceptionnel qui favorise la croissance personnelle, l'innovation et l'amélioration continue.

OSEZ GRANDIR ! Rejoignez CEVA Logistics, et vous ferez partie d'une équipe qui valorise l'imagination, encourage l'audace et l'exemplarité, et s'engage pour l'excellence dans tout ce que nous faisons. Rejoignez-nous dans notre mission de façonner l'avenir de la logistique mondiale alors que nous devenons un leader mondial de l'industrie de la logistique. Alors que nous continuons de croître à un rythme rapide, allez-vous "Oser grandir" avec nous ?

The Sales Head – Air & Ocean Freight is responsible for leading and developing the sales strategy and operations within the Indian Subcontinent market. This role focuses on achieving revenue and profitability targets, expanding market share, and strengthening key customer relationships in line with the company’s regional and global objectives.

To lead, direct, manage, and motivate the team to achieve maximum sales, based on the growth strategy of CEVA Logistics within Indian Subcontinent. 

Key Responsibilities:

Sales Strategy & Planning

• Develop and implement the annual sales plan for the ISC, aligned with regional and global strategies.
• Analyse market trends, competitor activities, and customer needs to identify growth opportunities.
• Set country sales targets (revenue, margin, volume, product mix) and manage performance against these targets

Business Development & Key Accounts

• Identify, develop, and close new business opportunities within the ISC.
• Manage and grow relationships with key accounts, distributors, and strategic partners.
• Lead negotiations of major contracts and pricing agreements in line with company policies

Team Leadership & Management

• Lead, coach, and develop the ISC sales team to achieve high performance and accountability.
• Set clear objectives and KPIs for sales staff and conduct regular performance reviews
• Support recruitment, onboarding, and training of sales team members.
• Manage the development of the staff in line with their training needs analysis and career path and provides advice regarding career growth.
• Prepare and recommend the budgets to include manpower and monitors performance versus the budget.
• Ensure that team briefings are conducted regularly while intervening when there is safety risk exposure, role model safe behaviours and follows up on corrective actions.
• Ethics & Compliance is at the heart of our business, ensure full adherence to the company Business Rules, E-learning and Trainings

Operational & Commercial Management

• Monitor sales pipeline, forecasts, and budgets; provide regular, accurate reporting to regional leadership.
• Ensure correct implementation of business through understanding the requirement of the client, translate it into S.M.A.R.T SOP & CSOP and ensure alignment with stakeholders, including but not limited to pricing, discount, and credit terms policies in the ISC market.
• Collaborate with Marketing, Finance, Supply Chain, and Customer Service to ensure smooth execution of commercial activities
• Identify and manage or escalate problem areas within the operations towards amicable and fast resolutions to mitigate customer satisfaction & company’s interest
• Communicate and work closely with CEVA Network/community to exchange leads, stay updated of other countries/regions capabilities, build trade lanes commitment and push/pull sales development
• Implement robust service recovery measures to handle customer complaints and service recovery initiatives.

Market Intelligence & Brand Positioning

• Participate in relevant exhibition and networking events to promote company’s profile and expertise.
• Keep update of the market trends.
• Collaborate with Marketing, Finance, Supply Chain, and Customer Service to ensure smooth execution of commercial activities
• Update, maintain and create relevant marketing library/material to enable sales team to promote the company’s expertise.

Compliance & Governance

• Ensure all sales activities comply with local laws, company policies, and ethical standards.
• Manage customer contracts and documentation in line with internal governance requirements.
• Uphold health, safety, and quality standards in all business operation

Education and Experience:

• 10-12+ years of sales/commercial experience, with at least 5–7 years in a leadership role.
• Bachelor’s Degree in Business Administration.
• MBA in Marketing, or a related field; would be an advantage.

Specialist Knowledge & Skills

• Strong understanding of the ISC business environment and customer landscape.
• Experience managing and developing a sales team.
• Strong leadership and people management skills.
• Excellent negotiation, communication, and presentation abilities.
• Strategic thinker with strong analytical and problem-solving skills.
• Results-driven, with a focus on execution and accountability.
• Ability to work in a fast-paced, multicultural environment.
• Ability to develop strong business relationships within all levels of organizations.
• Work requires positive, competitive, confident personality with developed persuasive and negotiation skills and a customer-focused orientation. 
•  Ability to think and respond quickly to sales and service issues.

En tant qu'organisation mondiale, et en appartenant au groupe CMA CGM, la diversité est essentielle à la réussite de notre entreprise; ce n'est que lorsque nous pouvons refléter les cultures, les langues, les comportements et les connaissances locales de nos clients que nous pouvons réussir. En employant des personnes ayant des expériences et des capacités différentes, nous élargissons nos connaissances et augmentons notre créativité et notre innovation. 

Veuillez noter : les processus de recrutement officiels de CEVA Logistics comprennent la communication avec les candidats par l'intermédiaire de réseaux professionnels reconnus, tels que LinkedIn ou via une adresse électronique officielle de l'entreprise : firstname.lastname@cevalogistics.com. Nous vous recommandons de ne pas répondre à des propositions et/ou offres commerciales non sollicitées émanant de personnes que vous ne connaissez pas.