Business Process Excellence Senior Specialist Mexico

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

We are seeking a dedicated Business Process Excellence Senior Specialist to join CEVA FM Mexico's Performance Management and Business Process Excellence team at our Apodaca-Lenovo location. This role plays a crucial part in driving continuous improvement initiatives across our operations, helping to enhance service quality, productivity, and operational efficiency.

As a Business Process Excellence Senior Specialist, you will be responsible for managing continuous improvement processes, ensuring that our operational practices are streamlined, effective, and aligned with company objectives. You will actively promote and facilitate Kaizen activities and employee-suggested improvements, fostering a culture of proactive innovation and quality enhancement throughout the organisation.

Key Responsibilities:

• Manage and oversee continuous improvement processes, ensuring systematic implementation and follow-up of improvement initiatives.
• Control and track Kaizen projects and ideas submitted by employees, promoting engagement and participation in improvement cycles.
• Standardise both administrative and operational processes and procedures to ensure consistency, efficiency, and compliance with company standards.
• Facilitate and promote the generation and implementation of improvement ideas, serving as a key facilitator for Kaizen workshops aimed at enhancing service quality and productivity.
• Ensure all actions derived from ideas and improvement initiatives are effectively implemented and monitored, measuring the impact on operations and productivity sustainably.
• Monitor productivity levels within operational areas to support sustainable process improvements and identify opportunities for further optimisation.
• Manage workload distribution of personnel, tools, and equipment necessary for operational process execution, ensuring efficient resource allocation.
• Implement and comply with the requirements of the Site Classification Assessment (SCA), ensuring our operations meet established standards for performance and safety.

Qualifications and Experience:

• Proven experience in continuous improvement, business process excellence, or a related field within operational environments.
• Strong knowledge of Lean, Six Sigma, Kaizen methodologies, or other relevant process improvement frameworks.
• Ability to manage multiple improvement projects simultaneously, with excellent organisational and communication skills.
• Demonstrated capacity to engage teams and lead change initiatives effectively, fostering collaboration and employee participation.
• Experience with workload management and resource planning in a production or operational setting.
• Familiarity with industry standards and assessments such as Site Classification Assessment (SCA) is highly advantageous.

Our Commitment and Culture:

At CEVA FM Mexico, we are committed to cultivating an inclusive and diverse workplace where every individual is valued and empowered to contribute their best. We encourage collaboration, continuous learning, and innovation that not only drives business success but also supports personal and professional growth.

Join us to be part of a dynamic team where your expertise will directly influence operational excellence and drive meaningful improvements that impact both the company and our clients.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. 

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.