Logistics Services Supervisor CL

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Key Responsibilities

• Supervise the execution of warehouse and logistics operational processes to ensure compliance with Safe Work Methods and internal procedures, maintaining high standards of safety, quality, and productivity.
• Lead a team of operational staff including responsibilities for training and development, performance evaluation, compensation recommendations, and ongoing performance management to foster a motivated and skilled workforce.
• Continuously analyse and review operational activities, outcomes, and related feedback to identify trends, interpret findings, and present insightful reports with actionable proposals and recommendations to senior management.
• Provide support in investigative activities related to operational or safety issues, developing well-informed recommendations to resolve challenges and improve workplace conditions.
• Assist in the planning and development of project goals for operations and storage programmes, including budgeting, scheduling, resource allocation, and personnel management; effectively managing areas with moderate scope or impact under appropriate guidance.
• Coordinate customer feedback processes and resource mobilisation to ensure timely and effective response to client needs, enhancing customer satisfaction and service delivery standards.
• Interpret and enforce departmental policies, procedures, and applicable laws, rules, and regulations, ensuring operational compliance with the necessary standards; seek and apply guidance in these areas as needed to maintain robust governance.
• Monitor, measure, and report on both internal and external key performance indicators (KPIs) to continuously drive improvements and operational performance.
• Develop and implement root cause analysis action plans addressing operational opportunities for improvement, administering resources effectively to guarantee the availability of skilled personnel, equipment, and tools essential for successful process execution.

Candidate Profile
The ideal candidate will be a proactive and detail-oriented professional with strong leadership capabilities, excellent analytical and communication skills, and proven experience managing logistics and warehouse operations. A commitment to health and safety, operational excellence and customer-focused service delivery is essential. The ability to foster teamwork, manage multiple priorities, and work collaboratively with diverse teams will contribute to success in this role.

Professional Development and Work Environment
CEVA FM Mexico offers a dynamic and inclusive work environment where continuous learning and career development are encouraged. As an Inland and Logistics Services Supervisor, you will be empowered to contribute strategically to our operational goals and impact the supply chain positively. We support a culture of innovation, accountability, and respect, committed to fostering diversity and equitable opportunities for all employees.

About CEVA FM Mexico
CEVA FM Mexico is a renowned leader in logistics and warehouse management, dedicated to delivering superior services through cutting-edge technology, sustainable practices, and a customer-centric approach. Our operations uphold the highest standards of safety, quality, and efficiency, making us an employer of choice for professionals seeking to grow within the logistics industry.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. 

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.